Role: Estate Planning Team Leader PositionSalary £28,000 to £33,000 Type: Full-time (37.5 hours, Monday to Friday)Work Model: Hybrid, with location in Bristol Role Overview:At CRA Consulting, we're proud to represent a leading legal firm in their search for an Estate Planning Team Leader. This role is integral to the continued success and growth of the firm's Estate Planning department. As a Team Leader, you will oversee a talented team of legal case managers, utilizing management information (MI) to ensure performance standards and client satisfaction are consistently met. This role requires a leader who embodies inclusivity and supports the professional development of their team. Prior legal expertise is not essential; we're looking for candidates with a background in team leadership within any professional services industry. Your Responsibilities: Direct supervision of 8-10 legal case managers, including regular individual meetings and performance evaluations. Analysis and application of MI for strategic decisions and service improvements. Effective case allocation and capacity management. Resolving client complaints and maintaining HR records. Collaboration with various teams, including senior leaders, within the firm. Ideal Candidate: Experience in leading a team within the legal or related professional service sector. Ability to drive team performance in a fast-paced environment. Excellent communication skills, capable of handling complex discussions. Proficient in building relationships at all organizational levels. Why Join Through CRA Consulting?We facilitate your employment in an organization where your work has real impact. Benefits include: Competitive salary. Comprehensive development opportunities. Generous pension scheme (up to 10% employer contributions). Annual bonus potential. 28 days of holiday, increasing with service, plus bank holidays. Discounts on products and services. Wagestream access for financial management. Comprehensive support for your well-being. For more information please contact Rob Addy on or click apply today with a copy of your updated cv.