The Newcastle upon Tyne Hospitals NHS Foundation Trust
As the Patient Coordinator for HCC Surveillance, you will be responsible for supporting the care of patients living with liver cirrhosis through the implementation of a database to identify and track individuals requiring treatment. You will be part of a regionally leading Hepatology service, providing excellent care to patients with liver conditions in the North East.
Fixed term: 12 months (from date of appointment)
* Interview Date: 3 February 2025
NO AGENCIES PLEASE
Main duties of the job
* The post-holder will be an excellent team player who is able to work within a multidisciplinary team and able to collate and communicate data to national colleagues in NHS England.
* The post-holder will have proficient IT skills including Microsoft Excel and hospital-based information systems.
* The role will include leading the implementation of a database of patients living with liver cancer, using electronic patient records and data from other sources to identify patients suitable for the database.
Job responsibilities
* The purpose of this role is to continue the implementation and maintenance of a liver cirrhosis database to enable the hepatology service to continue to deliver exceptional patient care and meet minimal national standards, as outlined in the NHS England Hepatocellular carcinoma (HCC) surveillance: minimum standards guidelines.
* Form strong professional relationships with other clinical teams and partner agencies and work closely with them to enroll all new and existing eligible patients from the hepatology service.
* Monitoring, and maintaining the database.
* Support the patient through the journey from identification and referral to conclusion of their intervention, thus eliminating barriers to care.
* The Patient Coordinator will work closely with the wider Hepatology MDT to ensure a patient-focused service and will keep accurate patient and activity records to facilitate reporting back to Commissioners regarding performance and service success.
* Evaluate surveillance data to ensure the hepatology service meets national standards of care and provide regular data submissions to NHS England and the Northern Cancer Alliance.
* Support the Patient Coordinator (Liver Cancer Surveillance) and encourage individuals living with, and at risk of, Liver Disease, but who are not yet engaged in treatment, to access healthcare services.
Person Specification
Qualifications & Education
* Hold NVQ level 4 or equivalent qualification / experience
* Computer literate with a good working knowledge of Microsoft packages
* Experience of using spreadsheets to a high level
* Mental Health First Aid Qualification
Knowledge & Experience
* An understanding of liver disease and its associated causal factors
* An understanding of surveillance programmes and the need for robust patient recall systems to improve standards of care and deliver high-quality services
* Possess a sound working knowledge of hospital-based information systems, data collection, validation, and reporting
* Experience communicating and liaising with patients to support them throughout clinical pathways
* Demonstrate a broad understanding of liver disease, including cirrhosis of the liver
* Demonstrate knowledge of liver disease identification programmes i.e. aims / outcomes / targets and deadlines
Skills & Abilities
* Possess excellent communication skills and be able to work to deadlines
* Possess a comprehensive range of practical analytical skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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