Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.
Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.
We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!
We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require.
JOB DESCRIPTION/PERSON SPECIFICATION:
Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed.
YOUR APPLICATION:
It is important that you complete a formal application form as CV’s alone will not be accepted.
We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at recruitment@nsft.nhs.uk.
PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your "junk" inbox.
Job overview
We are seeking a dynamic and driven leader to join our team as the Director of Communications and Engagement. This Executive role is critical to our organisation’s mission, directly impacting the experiences of our service users, carers, and the broader community. The Director will demonstrate a highly strategic approach to communications and engagement which is not only effective and professional but able to build relationships with the broadest range of stakeholders.
Main duties of the job
Key responsibilities:
* Creation and implementation of a strategic communications and engagement programme involving all internal and external stakeholders.
* Developing the Trust’s strategic narrative, messaging, and brand.
* Communications and engagement support for the successful implementation of high-profile service transformation and change programmes.
* Internal communications and engagement activity to support the Trust’s organisational development objectives and in so doing creating an empowered, engaged sustainable workforce.
* Lead a team of specialists who will deliver a measurable programme of activity to all audiences across all communications channels.
Qualifications:
* Proven experience in a senior leadership role within the healthcare or mental health sector.
* Postgraduate qualification or equivalent or specialist communication qualification or equivalent experience or knowledge.
* Experience of successful media relations and delivery, including confident handling of press, radio and television interviews on contentious subjects, and social media platforms.
* Successful track record of dealing with large scale change.
* High level of political knowledge and influencing skills.
Working for our organisation
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Detailed job description and main responsibilities
Interviews will be on the 27th November 2024 (provisional). You will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.
Please visit our Facebook and Twitter page @NSFTjobs
Person specification
Qualifications
Essential criteria
* A first degree or equivalent.
* Postgraduate qualification or equivalent or Specialist communication qualification or equivalent experience or knowledge.
* Appropriate professional memberships/qualifications or equivalent.
* Evidence of continued professional development.
Experience
Essential criteria
* Extensive experience at a senior level with a large-scale multi-site communications function including stakeholder engagement.
* Experience of successful media relations including confident handling of press, radio and TV interviews on contentious subjects.
* Demonstrable experience of using social and digital media to communicate with key audiences.
Desirable criteria
* Implementation of large-scale organisation wide communication systems.
Skills
Essential criteria
* Emotional resilience and ability to work to demanding timetables.
* Ability to win trust and respect of senior clinicians and managers.
EQUAL OPPORTUNITIES: Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.
As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification). We encourage you to indicate your eligibility through TRAC jobs when applying.
DISCLOSURE AND BARRING SERVICE CHECK (formerly CRB): FOR POSTS WITH DIRECT SERVICE USER CONTACT - Please be advised that due to recent changes in the DBS Service, organisations no longer receive copies of DBS Disclosures – these are sent directly to candidates only. Therefore, it will be your responsibility, if successful, to ensure that this is taken to the appointing officer as soon as you receive it.
Alternatively, if you have subscribed to the update service, we will be able to check your status once we have your authority to do so.
The Trust has now introduced a DBS Update Service which is a contractual requirement. You need to subscribe when you have applied for your DBS clearance and there is a time limit to subscribe of 19 days after receipt of your DBS disclosure. Please ensure that this is completed within the set time scale.
This update service is an annual subscription at a cost of £13 to you. This will enable the Trust to have instant online access to your DBS record, with your consent, and so will remove the need for you to have to apply for this repeat check again.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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