JOB TITLE - Food and Beverage Associate DEPARTMENT – Food and Beverage - Room Service RATE OF PAY - £11.45 per hour plus benefits CONTRACT TYPE – Part time - Permanent HOURS OF WORK – 30 hours per week SHIFT DETAILS - 4 days out of 7 – including weekends LOCATION - Newport, NP18 1HQ JOB ID - REQ5000 OVERVIEW THE OPPORTUNITY YOU’VE BEEN WAITING FOR WHAT ARE WE LOOKING FOR … We are looking for enthusiastic, hospitable and all-round amazing individuals to join our fantastic Food & Beverage Team as a Food & Beverage Associate for Room Service. You will have just what it takes to impress our guests with your exceptional guest service skills, sparkling personality and good levels of spoken and written English. You will be a committed team player who enjoys working as a team and providing a memorable guest experience. WHAT YOU’LL DO … Serve and clear food and beverage in a courteous, polite, efficient and friendly manner. Provide a consistent service and gives assistance to the guests for tables and menus. Assist the Outlet Manager & Supervisor in Food & Beverage order taking and enhancing the guest experience, in an efficient, professional, and courteous manner. Constantly monitor the guests in order to anticipate their needs. Communicate effectively. WHATS IN IT FOR YOU… As an employee of The Celtic Collection, you can enjoy a range of incredible perks, from free parking whilst on duty, and lifestyle and retail discounts for you and your family to name just a few. Our career development opportunities are as unique as you are. We pride ourselves on being part of your journey every step of the way, starting on your first day where you can start your personalised in-house training pathway. We are sure you won’t be disappointed WHO ARE WE … The Celtic Collection is a prestigious portfolio of unique hotels and event venues at the gateway to South Wales developed from the success of the Celtic Manor Resort, a flagship business and leisure destination that has been voted the Best UK Hotel for nine of the last 10 years at the Meetings & Incentive Travel Awards. Host venue of the 2014 NATO Summit and the 2010 Ryder Cup, the Celtic Manor Resort is one of Europe’s finest destinations for luxury escapes, family breaks, special occasions, golfing getaways and business events. The resort offers three championship golf courses, luxury spas, exceptional conference facilities and team-building and family activities including archery, adventure golf, laser clays and treetop ropes courses. As well as the five-star Resort Hotel, the Collection also includes the historic Manor House, the stylish Coldra Court Hotel, 10 luxury self-catering Hunter Lodges, and the essential convenience of Tŷ Hotel Magor. The 170-bedroom Parkgate Hotel was opened in the city centre of Cardiff in Autumn 2021 in partnership with the Welsh Rugby Union, and a second Tŷ Hotel opened its doors at Milford Waterfront in the Spring of 2022 in partnership with the Port of Milford Haven. In September 2019, The Celtic Collection launched the new International Convention Centre Wales (ICC Wales) in a joint venture partnership with Welsh Government. RECRUITMENT INFO In the event we receive a high number of applications, we reserve the right to close this campaign early In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Manor Resort is an equal opportunity employer and would welcome interest from applicants of all ages.