The following are the core responsibilities of the practice Manager. Depending on workload and staffing levels, there may be a requirement to carry out other tasks. Oversee the management of the day-to-day operations of the practice, ensuring that staff achieve their primary responsibilities. Manage the HR processes, including recruitment, relevant checks, contractual issues, appraisals and staff performance. Ensure employment law and legislation is adhered to. Keep up to date with the developments and changes within primary care. Assist in the preparation of business cases for new services, as required. Responsible for communications with patients including complaints handling, website. Assist in ensuring QQF and commissioned service targets are met. Developing and implementing strategic plans to support the practice in its growth and development. Managing contracts for services Oversee the review and update of all practice policies and procedures. Ensuring CQC compliance, support the management of the PPG Liaise with external professional colleagues in appropriate settings and forum to ensure that the Partners are kept up to date with issues and agendas.