ERP Product Owner
Reference: FEB20259499
Expiry date: 22:59, Mon, 14th Apr 2025
Location: Ipswich
Salary: Competitive
Benefits: BUPA medical, Life Assurance, discounted holidays and cruises plus retail discounts and cash back incentives through our MyBenefits scheme.
Fred. Olsen Cruise Lines is a family-run business that has been offering exceptional cruise experiences for over 170 years. With a fleet of ships that provide intimate, friendly, and immersive voyages, we are committed to delivering world-class service with a personal touch. Join us and be part of a proud heritage that is all about making lasting memories for our guests.
As we continue to grow, we are now strengthening our IT department with an ERP Product Owner in our Ipswich Head Office. This position will be the Product Owner for the Cruise Operating System, responsible for overseeing the development, enhancement, and maintenance of a complex software system that supports the booking operations of our cruise line. This is an exciting and varied role which will involve collaborating with cross-functional teams, including developers, business analysts, and stakeholders, to ensure the system meets the requirements of the business and provides an exceptional user experience.
Key Responsibilities:
1. Define and communicate the product vision and strategy.
2. Gather and prioritise requirements from stakeholders.
3. Lead the development lifecycle from ideation to deployment.
4. Ensure a seamless and intuitive user experience.
5. Drive innovation by staying ahead of industry trends.
What We’re Looking For:
1. 3+ years’ experience in product management (software/cruise industry preferred).
2. Strong understanding of Agile and Scrum methodologies.
3. Excellent collaboration and leadership skills.
4. Ability to manage complex software projects.
5. Knowledge of cruise operations and booking systems (desirable not essential).
This is a Full-Time, Permanent position working 35 Hours Per Week based at our Head Office (Fred Olsen House, 42 White House Road, Ipswich, Suffolk, IP1 5LL) offering a hybrid work pattern of 3 days in the office and 2 days at home.
Fred. Olsen Cruise Lines offer a wide range of benefits including BUPA medical, Life Assurance, enhanced maternity and paternity pay, discounted holidays and cruises, plus retail discounts and cash back incentives through our MyBenefits scheme.
Our Values:
We are caring - “We trust and care for each other, our guests and our environment”
Always deliver a warm and friendly welcome, always make time to listen, look out for each other’s safety, security and well-being, strive to help protect the environment for future generations.
We are positive - “We live and share a positive attitude”
Motivate each other with positive energy, always see the opportunities in new ideas, believe it’s better to learn than never try, always look for ways to add value and make a difference.
We are real - “We are always ourselves and respect others”
Bring our real selves to work and perform, respect and embrace all our different personalities and cultures, have the courage to admit when we are wrong and have the strength to act on it, have a voice and encourage open, honest communication.
We are a team - “We are more than a team; we are a family”
Share experiences and learn from each other, adapt, respond and pull together to drive results, together we recognise and celebrate our achievements.
As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process, please do not hesitate to let us know.
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