Business Support Assistant (Works Scheduler)
Job ID:
64449
Job Type:
Full Time
Category:
Business
Education:
GCSE
Posted:
2024-09-25
Location:
Hybrid work in Craven Arms SY, United Kingdom
Salary:
GBP £27,525.02 a year
Job Description:
An exciting opportunity has arisen in our repairs and maintenance directorate to join our work scheduling team. We are looking for a friendly and professional individual to provide business support to facilitate our repairs and maintenance service. You will be our frontline contact with our customers and clients, ensuring efficient and effective coordination of our repairs service. You will be liaising with our in-house trade teams, consultants, contractors, and housing teams as required in relation to service delivery. The job holder will play a vital role in delivering an excellent repairs service to our customers.
Job Responsibilities:
1. Provide business support for repairs and maintenance service.
2. Liaise with clients and customers confidentially and professionally.
3. Ensure efficient coordination of repairs service.
4. Work closely with in-house trade teams, consultants, contractors, and housing teams.
5. Deliver high-quality customer service while managing customer expectations.
6. Adapt positively to changing requirements.
7. Take ownership of enquiries through to resolution.
Minimum Requirements:
1. Strong planning and organisational skills.
2. Competent in the use of Microsoft packages, including Excel, Outlook, and Teams.
3. Enthusiastic and proactive approach with a strong work ethic.
Additional Information:
This role has been identified as suitable for hybrid working, which will be a combination of home working and working from our offices with Head office at Craven Arms and travel to other offices as required.
Shortlisting date: Wednesday 17 July 2024
Interview date: Thursday 25 July 2024
About Connexus:
Connexus is a community-focused housing group that aims to deliver good quality homes and services across Shropshire and Herefordshire. We provide an excellent offer for colleagues, including flexible working options combined with fantastic benefits. We are committed to equality of opportunity for all employees and encourage applications from members of underrepresented groups.
Email: recruitment@connexus-group.co.uk
Closed Date:
2024-10-25
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