Job summary
The Ministry of Defence employs over 50,000 Civil Servants. Within that, the Army employs around 7,000 MOD Civil Servants located at over 300 locations. Ours is a diverse workforce, with roles ranging from trainers, human resources, teachers, and psychologists to storekeepers, financiers, project and programme managers, and policy secretariat staff. There are many different functions and professions delivering key outputs for the Army. As such using data to aid understanding of our workforce is vital.
Do you have excellent interpersonal skills; Are you flexible and well organised? We are looking for a self-motivated individual who has a passion for providing first class welfare support. �If this is you, we have an exciting opportunity for an Assistant Welfare Officer position to join the Welfare Department! We are offering this position at 37 hours per week, requests to work flexibly will be considered, considering the business needs.��
The British Army protects the United Kingdom�s interests at home and abroad, providing a safe and secure environment in which all British citizens can live and prosper. The Civil Service provides crucial support to the Army in the delivery of its outputs. We are a diverse workforce that is involved in supporting the Army across a variety of functions and professions.� This position is located at The Army Training Centre Pirbright. It is a role that offers challenges and high engagement with all permanent staff and recruits across the establishment. Ours is an exciting and fast paced place to work that has excellent opportunities in providing pivotal support to all members of personnel.��
This position will be working closely with the Unit Welfare Officer and Chaplaincy Department, responsible for all welfare support with the successful candidate being versatile with a flexible approach.
This position is advertised at 37 hours per week.
Job description
As the successful candidate you will be working alongside the Unit Welfare Officer providing welfare advice and support to military permanent staff and recruits in Basic Training at Pirbright and giving accurate policy advice and guidance to the Chain of Command.
You will be responsible for the delivery of improvements in Duty of Care in line with current policy requirements and recommendations, providing the Unit Commanding Officer with independent welfare assessments of recruits, permanent staff and families.
The role will be responsible for the day-to-day welfare of Headquarters Regiment recruits and permanent staff including the provision of information on associated IT platforms.� In addition you will act as an Independent Complaints Officer and arbitrate for recruits and permanent lodger unit personnel and their families in relation to domestic violence, department management and equality and diversity.
Person specification
As the successful candidate you will have good IT skills, be an effective and confident communicator, with a proven ability to deal with sensitive matters.
You should have the ability to work as part of a team, but also independently without day-to-day supervision. You should be confident in planning and organising work effectively and be willing to adapt to changing circumstances.
The successful candidate will be required to complete the Unit Welfare Course within 6 months of taking up appointment.
Behaviours
We'll assess you against these behaviours during the selection process:
1. Making Effective Decisions
2. Communicating and Influencing
3. Working Together
4. Managing a Quality Service
5. Delivering at Pace
We only ask for evidence of these behaviours on your application form:
6. Making Effective Decisions
7. Communicating and Influencing
Benefits
Alongside your salary of �28,300, Ministry of Defence contributes �8,198 towards you being a member of the Civil Service Defined Benefit Pension scheme.
The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance. Other benefits for Army civil servants include:�
8. 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years� service.
9. Highly competitive pension scheme
10. Personal and professional development of skills
11. Alternative working patterns for many roles
12. Access to the Employee Assistance Programme, a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle.
13. Enhanced parental and adoption leave
14. 6 days special leave per year which can be used for volunteering activities.
15. Learning and Development
16. Free use of the gym facilities, including the swimming pool (subject to holding personal liability insurance.
17. On site caf�.
18. Free on site secure parking.
Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estates capacity.� Requirements to attend other locations for official business, or carry out detached duty in another MOD workplace, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). DBS cannot respond to any questions about working arrangements.
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at .
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey � we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.