Join Our Team as a Night Manager at Radisson Hotel Group!
At Radisson Hotel Group, we’re not just in the business of hospitality – we’re in the business of creating unforgettable moments. With over 1,160 hotels spanning more than 95 countries, we’re proud to be one of the world’s leading hotel groups. Every moment matters, and our signature Yes I Can! service ethos is at the heart of everything we do.
Why You’ll Love Working With Us
We know that our people are the key to our success, and we’re committed to creating an environment where you can thrive. As a Night Manager, you’ll be empowered to make every moment matter – for our guests and for your career. Here’s what you can expect when you join our team:
* Exclusive Discounts: Special rates for you, your friends, and your family at our hotels worldwide.
* Career Development: unlimited access to over 20,000 learning modules through Radisson Academy.
* Wellbeing Support: Access to our Employee Assistance Programme and complimentary meals on duty.
* Perks & Benefits: Enjoy 28 days of holiday (pro rata), a contributory pension scheme, life assurance, and free use of leisure facilities during off-peak hours (where applicable).
* Work-Life Balance: A four-on, four-off shift pattern designed with you in mind.
About the Role
As Night Manager, you’ll lead our guest relations team, ensuring every late-night moment is memorable. Whether it’s a smooth check-in, resolving guest queries, or leading the team during the night shift, you’ll be the go-to person for ensuring the highest level of service.
* Lead with Confidence: Manage and inspire the guest relations team, setting the standard for exceptional service.
* Be a Problem-Solver: Handle guest needs with patience, empathy, and a calm, solution-oriented approach.
* Keep Things Running Smoothly: Oversee the night operations, ensuring safety, security, and operational excellence.
* Create Lasting Memories: Go above and beyond to deliver an experience that exceeds guest expectations.
What We’re Looking For
We’re not just hiring a Night Manager; we’re looking for someone who embodies our Yes I Can! spirit and is passionate about creating extraordinary moments.
* A flexible and positive attitude
* Strong attention to detail and a knack for creative problem-solving
* A passion for delivering incredible guest experiences
* Excellent communication skills and a team-player mindset
* Experience in a similar role is an advantage but not essential
Ready to Make Every Moment Matter?
If you’re looking for a role where you can lead with purpose, grow with a global brand, and make a real impact, we’d love to hear from you. Apply now to start your journey with Radisson Hotel Group and discover why we’re one of the best places to work and stay!
Be part of a team that believes anything is possible. Together, we’ll create moments that matter.
The Radisson Blu Edinburgh Hotel is located in the heart of the historic Royal Mile in Edinburgh’s old town, just a short walk to major city centre attractions. Walk to the iconic Edinburgh Castle, National Museum of Scotland, the Scottish Parliament and Edinburgh’s famous shopping thoroughfare, Princes street. The hotel is also within easy reach of Holyrood Palace and Holyrood Park. Arthur’s Seat, the park’s highest point, has stunning views of the Scottish capital. An inviting place to unwind, each of our 238 high-end bedrooms and suites offering dazzling views of Scotland’s capital city are modern with sleek furnishings and Naturally Cool theme décor, as well as an on-site restaurant, bar, leisure facilities, spa and meeting rooms where our guests can look forward to a warm welcome and fantastic service from our team.