Band 4 Breast Macmillan Cancer Support Worker
This role will provide support to the metastatic breast cancer team 2 days a week and the primary breast team 3 days a week.
We are looking to recruit a Cancer Support Worker to join our breast cancer specialist nursing team at the Royal Berkshire Hospital.
We strive to provide excellent quality cancer and holistic care to all of our patients, and our friendly team of Cancer Support Workers play a key part in this.
You will work under the supervision of registered nurses, providing patients and carers with general information and support about cancer related issues and cancer services.
You will also assist the team with administrative duties helping to ensure the safe and timely follow up of patients who are undergoing surveillance after cancer treatment.
Training will be provided by the Royal Berkshire Hospital and the working environment is friendly and supportive.
An informal visit and/or phone call is strongly recommended in order to research the post and the team.
Main duties of the job
This post provides administrative duties and support to the Clinical Nurse Specialists.
A key aspect of the role involves daily and direct (e.g. face to face and telephone) communication with patients, relatives, carers, and other health and social care professionals.
You will work closely with other Cancer Support Workers to track patients on surveillance using a variety of systems and will assist in the administration of nurse led clinics.
You will have excellent communication and organisational skills, and work well within a small team.
Although each post will be to support a specific cancer team, you may be asked to support other teams at times, and the Cancer Support Workers also act as department fire wardens on a rota basis.
Job responsibilities
Under the guidance and supervision of a registered practitioner, the support worker helps co-ordinate care by providing a single point of access, including: Rapid re-entry into the system for those people identified as having urgent or specialist needs, providing general information and support about cancer and cancer services.
By supporting independence and self-management, the role enables people to navigate the health and social care system and make choices that are best for their cancer and their lifestyle.
The information you will provide and communication required is sensitive due to the nature of cancer.
Communication in this context requires a high degree of empathy, understanding, diplomacy, honesty, and integrity.
Person Specification
Education / Qualifications
* GCSE English Language and Mathematics (Grades A-C) or equivalent
* NVQ4 or NVQ3 plus additional training to diploma level equivalent, or equivalent through short courses
Experience
* Relevant administrative and organisational skills
* Relevant health or social care experience at AfC Band 3 or equivalent
* Experience of multiprofessional working
* Experience of working with people diagnosed with cancer
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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