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Hybrid working from home and our office in Maryport
Salary £26,400 pa, depending on skills and experience, plus brilliant benefits including Health Cash Plan
Home a place where you belong...
Do you have great knowledge of repairs and maintenance works? Are you great at organising and planning? Then join our fantastic team in providing an excellent allocation and scheduling service for our trade operatives' jobs, driving productivity, efficiency, and brilliant customer service. If you enjoy working with a great team, then read on…
Typical day as a Scheduler
* Coordinating and scheduling our repairs and maintenance works, so our trade operatives know each day what they need to do, where they need to be, and have the right materials to complete their jobs.
* Ensuring our systems contain accurate, real-time information including maintenance works required on our customers’ homes and highlighting where job volumes exceed available resources so we can take appropriate action.
* Making appointments with customers and scheduling emergency works.
If you love going home each day knowing that you have helped change our customers’ lives for the better, you’ll do that here, working for a top 10 Great Place to Work Employer!
You bring
* Experience working in a fast-paced Repairs and Maintenance team using workforce planning systems.
* Brilliant knowledge of repairs and maintenance activities for trades, with experience in scheduling repairs and maintenance activities such as responsive, planned, and cyclical work programmes.
* An eye for detail (let’s hope you spot no typos here), great at organising, planning, meeting deadlines, and able to multitask.
* Excellent customer service skills to manage changing priorities.
Our team
Looking for a job where you really belong? Where you can be yourself! Bring your uniqueness, brilliant skills, and experience to deliver amazing things for our customers. You’ll join our diverse team, who come from different walks of life and are here to support you as you make yourself at home.
Job details
* Hours of work are typically 37.5 hours per week, working between 8:00 am and 5:00 pm; hours will be on a rota basis and discussed at interview.
* This is a hybrid role; the current expectation is that you'll work from home 3 days a week and 2 days from our office in Maryport.
* Able to use technology for planning and scheduling work, using systems and Microsoft Office.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are. Our internal diversity networks, peers, and allies (Multicultural, LGBTQIA+, and Disability) support us all to be our best. Together, we make Home Group a great place to work!
What's in it for you?
* 25 days annual leave (increasing to 30), the option to buy 5 more, a 'me day' (to take for whatever you fancy), and time off for volunteering.
* Health cash plan saving you from £1140 per annum. We’ll cover your costs (and your kids’ if you have them) towards dental, optical, prescriptions, alternative therapies, and more.
* Over 800 high street discounts on groceries, holidays, and days out. Looking for a new phone, bike, or car? Save money with us.
* Generous pension scheme with life insurance of 3x salary.
* We’re an Investors in People Platinum employer, a Great Place to Work, and ranked 10th in the UK for Wellbeing.
* We Grow Our Own colleagues—when you’re ready for the next step in your career, you can grow with us!
* Explore our benefits in detail on our website.
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