Job summary Working across library sites at the Freeman Hospital and the Royal Victoria Infirmary Library, join us as part of a small, dedicated team contributing to the delivery of high-quality evidence-based healthcare by providing Library and Information Services and excellent customer care to all Trust staff and students on placement to support patient care, research, teaching and learning. Working hours are 9am to 5pm Monday to Friday. Working or travelling to other Trust sites may be required. Interview Date: 13 May 2025 37 hours 30 minutes/week You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy. NO AGENCIES PLEASE Main duties of the job Main duties include assisting customers within the library and dealing with customer queries, using the library management system to issue, return and reserve books and undertake housekeeping tasks, dealing with interlibrary loan and article requests and contributing to promotion and improvement of the library. About us Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites: o Freeman Hospital o Royal Victoria Infirmary (RVI) o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site) o Newcastle Dental Hospital o Newcastle Fertility Centre o Northern Centre for Cancer Care, North Cumbria o Northern Genetics Service o Cramlington Manor Walks These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS. We also have offices at Regent Point in Gosforth and community sites. Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'. For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust Date posted 17 April 2025 Pay scheme Agenda for change Band Band 3 Salary £24,625 to £25,674 a year per annum Contract Permanent Working pattern Full-time Reference number 317-2025-16-23-DR Job locations Trustwide 317 Trustwide NE1 4LP Job description Job responsibilities Working as part of a small, dedicated team contributing to the delivery of high-quality evidence-based healthcare by providing an up-to-date, efficient and effective Library and Information Service. Library staff support all Trust staff and students on placement within the Trust in making best use of resources in order to support their clinical and management decision making, research and teaching and learning. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Job description Job responsibilities Working as part of a small, dedicated team contributing to the delivery of high-quality evidence-based healthcare by providing an up-to-date, efficient and effective Library and Information Service. Library staff support all Trust staff and students on placement within the Trust in making best use of resources in order to support their clinical and management decision making, research and teaching and learning. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Person Specification Qualifications & Education Essential QCF Level 3 Libraries, Archives and Information Services or equivalent Knowledge & Experience Essential Previous experience of working in a library Desirable Knowledge of the NHS and/or medical terminology Understanding of Trust business Skills & Abilities Essential IT skills including Microsoft Office applications e.g. Word, Excel, Outlook and effective Internet searching Excellent oral/written skills Well-developed interpersonal/customer care skills Good organisational and time management skills Able to work unsupervised Person Specification Qualifications & Education Essential QCF Level 3 Libraries, Archives and Information Services or equivalent Knowledge & Experience Essential Previous experience of working in a library Desirable Knowledge of the NHS and/or medical terminology Understanding of Trust business Skills & Abilities Essential IT skills including Microsoft Office applications e.g. Word, Excel, Outlook and effective Internet searching Excellent oral/written skills Well-developed interpersonal/customer care skills Good organisational and time management skills Able to work unsupervised Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name The Newcastle upon Tyne Hospitals NHS Foundation Trust Address Trustwide 317 Trustwide NE1 4LP Employer's website https://careers.nuth.nhs.uk/why-us (Opens in a new tab)