1. Planning & Dispatch Manager
2. Huddersfield
About Our Client
Page Group are working with an industry leading logistics provider based in Huddersfield who are looking for a new Planning & Dispatch Manager. This is a newly created role that will manage the real time planning for a field based function. The role will manage real-time field planning, Customer Service & Admin
Job Description
3. Management of 55fte across 3 areas including real-time field planning, Customer Service & Admin, including 3 direct reports
4. Real Time Field Planning - reactive planning / real-time planning function supporting a field operation, ensuring solutions are provided to meet contractual SLA's
5. Customer Service - liaise with national B2B customers ensuring they are kept up to date with order status or any potential changes
6. Admin - Back office support linking Customer Service, Real-time Planning and other administrative activities
7. Drive continuous improvement activities across a wide scales, complex customer operation compromising both field and internal functions
8. Build strong working relationships with key stakeholders across the wider business
9. Work closely with pre planning function to ensure a collaborative and joined up approach is provided in terms of customer strategy
The Successful Applicant
10. Experience planning for a complex field operations - could be transport / logistics,, engineers etc
11. Ability to manage varying contractual agreements
12. Strong stakeholder engagement experience
13. Proven record working in a time sensitive environment
What's on Offer
14. £60,000 plus car / allowance & bonus
15. Huddersfield based - on site
16. Excellent growth and development opportunities
17. Excellent benefits package