Shift Manager - Major Retail Distribution Centre (Late Shifts)
Birmingham | Competitive Salary + Bonus + Excellent Benefits
Late Shift: 2pm - 10:00pm (including weekend working as part of a rota)
We're excited to be working with a major UK retail brand to recruit a highly capable Shift Manager for one of their flagship distribution centres. This is a key opportunity for an experienced operational leader to take charge of a large, fast-moving team on the late shift, driving results, people performance, and continuous improvement in a complex, high-volume environment.
About the Role:
As Shift Manager, you'll take ownership of the entire warehouse operation during your shift - leading multi-functional teams, including team leaders and operatives, and ensuring that all activity runs smoothly, safely, and efficiently.
This role is as much about people as it is about process. You'll be a visible, hands-on leader who empowers your team, fosters a culture of accountability and inclusion, and drives operational excellence through collaboration and continuous improvement.
Experience working in a unionised environment is essential. You'll need to demonstrate your ability to work constructively with union representatives, handle sensitive conversations, and contribute to a culture of trust and positive change.
What We're Looking For:
Strong leadership experience in a large-scale, high-volume operation (retail, FMCG, logistics, or similar)
Proven track record of working within unionised environments - essential for this role
A confident, hands-on leadership style with a focus on empowerment over micromanagement
Clear understanding of warehouse operations, health & safety, and performance KPIs
Experience managing across multiple warehouse functions with the ability to prioritise under pressure
Comfortable working a fixed late shift (2pm - 10:00pm) with flexibility for weekends
Desirable (but not essential):
Logistics or transport experience
Retail supply chain or fast-moving consumer goods background
Benefits & Perks:
Colleague Discount Card - 10% off your shopping at affiliated brands
15% Staff discount every Friday and Saturday
Bonus scheme - up to 20% of your base salary
Health cover
Holiday allowance
Pension plan
Share Purchase Plan (after 12 months)
ShareSave scheme
Flexible working options
Access to special offers on gym memberships, restaurants, holidays, retail vouchers, and more
This is a fantastic opportunity for a motivated Shift Manager who thrives on driving results through people, and who's looking to grow their career with one of the UK's leading retailers. The business offers a supportive, inclusive culture and plenty of scope for development