Job Description We are looking for a Partner Validation and Services Specialist to join our growing global team at Sectigo. Partner Validation and Services Specialist is an integral role focused on the growth and success of our strategic partners and resellers. The position will assist partners to resolve complex issues through research, implementation, and troubleshooting partner validation and support issues. This position will collaborate with cross-functional teams to onboard, train, and continue the success of our partners. This is a full-time position working in the hybrid model and at least 3 days a week from our London office. This is an individual contributor role, reporting to the manager, Partner Validation and Services. Here are the core functions, responsibilities, and expectations for this role: Manage day-to-day activities associated with maintaining Sectigo’s partners Assist in integrating validation workflows into partner’s architecture Provide superior customer service and assistance via phone, and email Independently resolve partner support issues and manage partner escalations Subject matter expert in Sectigo products, channels, validation process and policies Work closely with partners sharing knowledge and conduct training Process orders for TLS and other security products according to industry and company compliance requirements Other duties as assigned and related to the nature of this role and company initiatives