About
us...
Luton Hoo is the quintessential English country house hotel.
Befitting a location of such historical importance. With our 2 Rosette
Restaurant and award-winning Adam’s Brasserie we are committed to delivering
hospitality to the highest standard. Our five-star facilities include 228
unique bedrooms and suites, luxury spa, 18-hole championship golf course, state
of the art conference facilities, shooting school and much more.
A bit about what you will do...
This is a 6 Month Fixed term contract
The Golf operations supervisor will assist with day to day
running of the professional shop and golfing operation. Maintain the shops
stock systems ensuring all administration relating to retail stock are
completed in a timely and accurate manor.
* To abide
by set opening and closing procedures to ensure the facility is in full 5-star
standards for the start of a new day.
* To provide the highest quality of guest service
standard with the aim of exceeding expectations at all times, both
operationally and administratively
* Assist with the overall upkeep of the clubhouse, cart storage
area, driving range and country club as a whole.
*
Assist in the set-up and execution of golf tournaments and outings.
*
Maintains the cart staging area in a neat and orderly fashion, including the
opening and closing procedures for all golf carts.
* Ensure the driving range is efficiently stocked for golf balls
for members, guests, and lessons.
* Assists in educating players regarding course policy, current
cart policy, speed of play and so forth.
*
Carries out the function of the practice facility attendant responsibilities,
in accordance to the policies, procedures and standards of the department.
*
Ensure timely and accurate completion of assigned individual tasks.
Updates tasks area on a regular basis to ensure specific achievement.
* To act
as a Salesperson, promoting the image of the Hotel and Golf Club at all times.
* To have
a good knowledge of the history, services and facilities of the hotel.
* Always looking for any up-selling opportunities
and help promote this culture within the team.
* Initiate and promote all club golf activities.
* Identify and develop value added products and
services to enhance the guest experience at Luton Hoo
More
about you...
* Experience
as a Supervisor within a golf club environment
* Experience
in delivering a high-quality guest experience
* Strong
understand of golf club operations
* Self-starter
with a good eye for the finer details
* Experience
supervising a team
What’s
in it for you…
Competitive
salary
Holiday
– 28 days holiday (Pro Rata)
But
there’s more...
* Free
meals on duty.
* Complimentary on-site parking is available whilst on duty.
* Discounted
employee friends & family rates at Arora Hotels.
* Food and
beverage discounts.
* Christmas
gifts and employee parties.
* Introduce
a friend scheme.
* Cycle 2
work scheme.
* UK
attraction discounts @ Merlin Entertainments.
* Taste
card.
* Life
assurance scheme.
* Wage
stream.
* Employee
assistance programme.
* Arora
star employee recognition.
* Long
service recognition award.
Grow
with us...
We are growing rapidly and with growth comes advancement
opportunities. Being part of the Arora group there are exciting opportunities
for career progression and development across our properties and brands.