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Job Description
We are hiring for a Banqueting Floor Manager
Based at The Sheraton Grand London Park Lane Hotel - a Grand Experience Crafted in Mayfair.
Rewards for work.... Benefits for your lifestyle
* Part of Marriott International, the largest hospitality brand in the world - this means national and internal promotion opportunities for the right candidates. The sky is your limit here.
* World class training and development programmes tailored to enhancing your skills and help you grow within the Marriott family.
* Work alongside some amazing talent - award winning, experienced hospitality professionals.
* Discounted room nights & food and beverage - because your well-being means so much.
* Complimentary laundry, free meals on duty.
* Access to fabulous and flexible benefits to help you in and out of work.
* Food and Beverage Service Charge.
Reports directly to Assistant Banquet Operations Manager.
Supervising:
* Banquet Strikers.
* Heart of House Porter.
* Banquet Casual & Agency staff.
Key Relationships With:
* Events Reservations.
* F&B Outlet Managers / Food & Beverage Headwaiters.
* Executive Chef / Premier Sous Chef / Sous Chefs / Junior Sous Chefs.
* F&B wait persons.
* Linen room, Uniform room, Housekeeping Stores, Engineering.
Technical Skills:
* Knowledge of all F&B Standard operating procedures.
* Quality presentation.
* Knowledge of service and products.
* Sound knowledge of Banqueting Kitchen.
* Ability to assess quality control and adherence to service standards.
* Knowledge of and implementation of laws relating to liquor liability, local health and sanitation standards and contract law.
* Ability to assess correct work loads for those supervised.
* Working knowledge of labour laws.
* Performs other related tasks as assigned by management.
Team Leader Influence Skills:
* Maintain Sheraton standards in product and procedure.
* Maintain all Banquet Operations standards as per current European Minimum Standards.
* Maintain service strategy for Banquet Operations.
* Effectively and positively manage changes in operation, policy and procedures, with direct reports.
* Provide regular feedback on progress/ reports/ magazines/ trade press within the industry and how new concepts may be applied to our product.
* Generate new ideas for service and products that will maintain a competitive and leading edge over our competitive set.
* Generate new ideas on signature services.
* Generate new ideas on standards and setup of meeting rooms.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
About the Team
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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