Brayleys are a multi-franchise vehicle dealership network representing Honda, Hyundai, Nissan, Honda Motorcycles, Mazda, Kia, Renault, Suzuki and Dacia with branches across London, The Thames Valley, The Home Counties, The West Midlands & Greater Manchester. Our professional sales and service teams strive to give the best possible service in the purchase and maintenance of your new or used car and we aim to provide complete customer satisfaction.
Above all, Brayleys is a family business. Paul Brayley started work as an apprentice automobile technician at the age of 16. Now as Managing Director, he’s had experience at all levels over his 40+ year career.
Needless to say, Paul knows the car business inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has expanded the group from humble beginnings in 2003, to the successful business of today.
Now, another family business, the Dubai-based conglomerate AW Rostamani, has become part of Brayleys though their recent major stakeholder investment. From their first, small-scale business venture in 1954, the Rostamani family now run a multi-billion dollar conglomerate through having remained committed to enriching lives through exceptional products and services. Also with significant experience and expertise in the car industry, they’re the ideal partners to power Brayleys forward in the future.
We have exciting growth opportunities in the years ahead with the expansion of our existing network, investment in staff development as well as exploring new brand opportunities. This drive and vision has reinforced our passion and determination to give our valued customers the widest choice, the highest quality cars and the best possible customer service.
Our customers really are at the heart of everything we do.
“It's our stated policy to treat every visitor to Brayleys as a welcomed guest in our home... Every day. Every time. Without fail. No exceptions”
Job Description
The Role
Brayleys Cars Limited, a rapidly growing and ambitious business in the automotive industry, is seeking an experienced, dynamic Sales Manager to lead our team at Honda Ewell. You will play a key role in driving sales and overseeing the operations of a high-performing team in a dynamic, customer-centric environment.
Reporting to the Franchise Director, this role offers an opportunity to be part of Honda's incredible success story – already one of the leading retail brands in the UK, with an enviable alternative fuel offering. The role comes with a competitive salary, company car, training opportunities and company benefits.
What does a typical day involve?
* Working on the sales floor alongside our Honda Sales execs, supporting and leading by example.
* Motivating your team to meet sales targets.
* Liaising with customers, both face-to-face, by phone/email, through social media and messaging platforms.
* Liaising with the manufacturers’ representatives.
* Understanding and constantly improving our customer experience.
* Handling any customer complaints in an efficient and effective way.
* Collating finance proposals for customers.
* Speaking to customers, both face-to-face and over the phone.
* Making sure that our stock is correctly and competitively priced, delivering a great on-line presence.
Required Skills and Experience
To be successful in this role, you will need to have previous experience in the motor industry, but what other skills and experience would be good? Whilst brand experience is preferred, it isn’t essential. In addition to your experience, you will demonstrate the following:
* The ability to nurture and build long lasting and trusting relationships with internal and external customers and stakeholders of our business.
* The ability to lead, support and motivate your sales team in meeting its collective goals together by example from the sales floor.
* A calm and professional manner, ensuring compliance with both our company and regulatory bodies' processes and procedures.
* A commitment to our company principle of treating every visitor to our business as we would a welcomed guest in our own home. Every day. Every Time. Without Fail. No Exceptions.
If this sounds like you, please submit your application today to be considered for this exciting opportunity.
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