Job summary An exciting opportunity has arisen for an enthusiastic, flexible and motivated individual to join our team in a Pathway Co-Ordinator role We have the following post available at the Royal Derby Hospital Endoscopy Daycase Mon to Friday 9.15-5.15 and two Saturdays a Month 7.30-15.30. You will get a day off in the week when you work a Saturday. You must have read the contents of the Job Description and feel confident that you are able to fulfil the requirements. You should be educated to a good standard of English to GCSE or equivalent and have an advanced level of IT literacy with experience of using a range of IT applications. Waiting List experience advantageous Main duties of the job To act as the point of contact for patients and medical staff on behalf of the consultant and his/her team ensuring that all queries are resolved with skill, sensitivity and in a courteous andprofessional manner. Responsible for the monitoring / selection of future waiting list patients. An understanding of the 18-week RTT process and a knowledge of the Trust Patient Access Policy and an agreement to adhered to these policies according to National Trust Guidelines. Input patient information onto the various IT systems. Contact patients to arrange appointment dates in accordance with the Trust's Booking Policy. Ensure that waiting lists are compiled with the appropriate case mix following the booking rules Prepare and send out (with minimum delay) notification letters to those patients selected for inpatient or outpatient appointment, notifying patients by telephone when necessary. Liaise effectively with wards and departments within the hospital. To escalate any urgent problems to a senior manager. Undertake necessary training as and when required by the Trust. Closing date of applications: 24 February 2025 Interview date: 10 March 2025 About us As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work. In return we will offer: Development opportunities, both professional and leadership development On-going support from recruitment to when you join our team and beyond. Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes Key Facts: We see on average 4810 OP appointments a day. We are the 4 th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week. An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country. Our hospitals admit an average of 195 emergency patients daily. Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres. We are one of only 7 Trusts nationally with more than 50 operating theatres. We carry out more than 140 elective procedures each working day. UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff. Date posted 10 February 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pro rata/pa Contract Permanent Working pattern Full-time Reference number 320-MED-1547 Job locations Royal Derby Hospital Uttoxeter Road Derby DE22 3NE Job description Job responsibilities Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipImpacts of the changes to the UK immigration policy | NHS Employers Job description Job responsibilities Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipImpacts of the changes to the UK immigration policy | NHS Employers Person Specification Knowledge Essential Educated to O'level/GCSE or eqivalent A good understanding of the 18 week RTT process A good knowledge of what the Job description entails Desirable Knowledge of the Patient Access Policy and its contents Experience Essential Experience of working in a Customer/Patient Care environment Demonstrable experience in an administrative role to include using multiple applications of the Lorenzo system Communication Essential Ability to communicate effectively - Including written,face to face and telephone Must be an effective team player Desirable Ability to ensure that accurate and effective communication is maintained within the team Skills Essential Proven accuracy and organisational skills Ability to manage and prioritise own workload and work independently Ability to work to deadlines Requirement Essential Must always have a flexible approach to area of work and duties The applicant must show examples of the essential requirements Person Specification Knowledge Essential Educated to O'level/GCSE or eqivalent A good understanding of the 18 week RTT process A good knowledge of what the Job description entails Desirable Knowledge of the Patient Access Policy and its contents Experience Essential Experience of working in a Customer/Patient Care environment Demonstrable experience in an administrative role to include using multiple applications of the Lorenzo system Communication Essential Ability to communicate effectively - Including written,face to face and telephone Must be an effective team player Desirable Ability to ensure that accurate and effective communication is maintained within the team Skills Essential Proven accuracy and organisational skills Ability to manage and prioritise own workload and work independently Ability to work to deadlines Requirement Essential Must always have a flexible approach to area of work and duties The applicant must show examples of the essential requirements Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name University Hospitals of Derby and Burton NHS Foundation Trust Address Royal Derby Hospital Uttoxeter Road Derby DE22 3NE Employer's website https://www.uhdb.nhs.uk/ (Opens in a new tab)