Co-ordinate all stages of the patient journey, from admission to discharge.
Proactively support and facilitate the work of the multi-disciplinary team in delivering the best outcome for the patient; informing and communicating full outcomes of assessments and discharge plans within the clinical area relating to patient discharge/ flow.
Support the Service Manager/Clinical matron with implementing changes to improve patient experience and discharge experience.
The role is an advocate for promoting discharge and works closely with the multidisciplinary teams, including Trust colleagues, Clinical Site Management, Flow Hub, Social Care Providers, our Patients and their families, to proactively plan, prepare and support discharge activity.
Ensure electronic systems are updated in real time supporting the overall move away from paper records.
Will be a member of the Clinical Site team but work to a specific ward or wards, occasionally may need to work in alternative areas and travel between sites to provide cross cover.
Main duties of the job
To have made an effective contribution to reaching the Trust's vision, strategic objectives and key work programmes.
Promote early discharge planning and planning of discharge pathways.
To be responsible for supporting the discharge planning from the point of admission ensuring that discharges are expedited in a timely manner maximizing the use of hospital beds and reducing length of stay by being a key member of the ward Multi-Disciplinary Team.
To liaise daily with medical staff & ward Managers/Staff to review all patients, supporting and facilitating discharge decisions and progress and chasing any outstanding diagnostics and reviews.
About us
Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael's Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.
The Trust employs 5,000+ staff, has a budget of £380 million and 750 beds. We work with health and social care organisations -including NHS Kernow and NHS England- to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000- which can increase significantly during busy holiday periods.
The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally.
We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community.
Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns. With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges and universities (including adult education) it is the ideal place for families and for you to develop your own career.
Job responsibilities
To be an employee of the NHS you need to successfully complete the following:
* Identity Checks
* Professional registration and qualification checks
* Employment history and reference checks
* Occupational Health clearance
* Satisfactory Disclosure and Barring Service check
* Right to work in the UK
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
We may be able to offer sponsorship but this is not guaranteed.
Person Specification
Qualifications
* NVQ Level 3 in Care/Business Administration or equivalent qualification or relevant practical experience
* Relevant IT skills to include email, excel, word, and ECDL or equivalent
* Evidence of understanding and insight into current Trust issues
* Some knowledge of infection control
* Knowledge of health and safety issues
* Awareness of legislation relevant to post
Experience
* Worked within a Health or Social Care Setting
* Multi-disciplinary working and ability to participate in interdisciplinary decision making
* Working with PAS, MAXIMS, and Swiftplus
* Experience of ward-based work
* Experience of the discharging of patients to further health care settings
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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