Job Role: Property Manager
Location: Covering a portfolio in Hampshire, Isle of Wight and Portsmouth
Hours: Monday to Friday 9am-5pm
Salary: From £32,400 plus annual car allowance of £4,500
Interview Date: 20th November
Who are we?
FirstPort is the UK’s leading property management company, caring for our customers’ homes across England, Wales and Scotland. With over four decades of experience and over 3,100 employees, FirstPort works with developers, investors, freeholders and over 1,600 Resident Management Companies.
FirstPort is a member of The Property Institute (TPI) (formerly ARMA & IRPM), the Association of Retirement Housing Managers (ARHM), and Property Managers Association Scotland (PMAS). As well as holding a Five Star Rating from the British Safety Council, FirstPort is an accredited Safe Agent and belongs to The Property Ombudsman.
Main Responsibilities
* Manage, motivate and develop your team of up to 20 on-site development managers to encourage a high-performance culture.
* Whilst managing a portfolio of properties, undertake site management visits monthly in line with company guidelines.
* Encourage and support your team, coaching and guiding them through change with developmental impact. Actively work with them to enhance the customer experience for residents.
* Ensure thorough quality control inspections are carried out regarding employee performance, administrative records, development services, and communal grounds.
* Deal with technical issues and liaise with support departments when progressing major building works, ensuring remedial actions are moved along in a timely manner and mitigating any risks to service delivery.
* Keep accurate records, making sure you come prepared to contribute to meetings, 1-1s, and complaints with thorough evidence and supporting documentation.
* Boost property finances and strive for healthy accounts by continuously reviewing cost analysis versus budget.
* Conduct regular reviews with customers to ensure a fully transparent approach to the property’s financial position, planning for future spending with minimal impact.
About You
As an experienced people manager, you will be an inspirational leader who has led teams to deliver operational excellence across a number of KPIs. You are an excellent and effective communicator with the ability to negotiate and influence all customers and stakeholders, demonstrating your ability to connect with everyone you meet. Your verbal and written skills will be of a high standard. You will be commercially minded and resolution-focused, with the ability to be flexible and creative in your approach. You enjoy working with people, driving performance, and ultimately delivering the highest level of service for our residents.
This is a field-based role with considerable travel to sites around your portfolio. You will need to hold a full driving licence and have your own vehicle.
The Benefits
Our customers deserve the best, and the same applies to our people. We’ll provide you with all the technology, training, and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions, and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future, and look after your health, including discounted gym memberships for all colleagues.
Diversity
We’re committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and onboarding process.
Ready to Apply?
Click the below apply button to start your application for this role. We will ask you to upload your CV and answer a few questions.
#J-18808-Ljbffr