An opportunity has arisen for an experienced Parts Advisor at our Dual Franchise Dealership in Northampton, representing Volvo and Kia. We are currently looking for a Parts Advisor to become part of our successful team. You must be well presented, enthusiastic and show a commitment to delivering the highest level of service to our internal and external customers. Duties to include goods inwards, assisting with retail and trade sales customers and workshop technicians in a speedy and professional manner. Experience in the parts business is essential as are good communication skills and the ability to be a team player.
Responsibilities
* To ensure that all customers and internal Parts needs are dealt with promptly and courteously responding immediately to requests for parts.
* To be fully aware of the usual trading terms and account procedures of the dealership.
* To ensure that parts are correctly checked against delivery notes and that they are binned accordingly before the delivery note is signed.
* To ensure that the work area is kept to a high standard of cleanliness and that Health and Safety and COSHH requirements are adhered to at all times.
* To maintain up-dated displays at all times providing high quality merchandising of parts and accessories.
* To ensure that all exchange and warranty units returned to the parts department are prepared and returned in the prescribed manner.
* To participate in personal development and attend training courses both internally and externally.
* To ensure that the procedures for handling cash, cheques and accounts are fully adhered to in accordance with Bells Motor Group policy.
* To report any stock damage or stock losses to the manager without delay.
* To assist in stock checks when required.
* To maintain good working relationships with colleagues in other departments.
* Present a professional image continually with corporate identity maintained at all times including wearing of Volvo or Bells corporate workwear.
* Be prepared to undertake hours of work to suit the business.
* Be continuously and consistently conscious of customer needs providing at all times the highest level of courtesy and service and promote customer satisfaction and dealership VCS rating.
Working Hours:
Monday - Friday 8.00am - 17.30pm
One in Three Saturday's 8.30am - 12.30pm
Company Benefits:
* Off site parking provided
* Pension Scheme
* Simply Health Employee Scheme
If you believe you have the required skills and experience, please send your C.V. to Kumar Bakrania Parts Manager Bells Northampton - kbakrania@bellsmotorgroup.co.uk
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