Join our dedicated team at Halls Head Dental Centre as a Casual Front Office Coordinator!
At our practice, we provide a full spectrum of dental services, including routine check-ups, cleanings, and advanced treatments such as veneers, teeth whitening, and implants. Our focus is on delivering exceptional, patient-centered care to ensure a positive experience with each visit.
We are currently looking for a dynamic, dependable, and enthusiastic Front Office Coordinator who is dedicated to helping create beautiful smiles.
Casual role : Days required - Mondays and Wednesdays and occasional Fridays
Job Description
* Greet patients with a warm and welcoming demeanor, making them feel comfortable and at ease.
* Coordinate appointment scheduling and manage the dental practice calendar, ensuring optimal efficiency.
* Maintain accurate patient records, including updating personal information and treatment details.
* Handle patient inquiries, in person, online, and over the phone, providing exceptional customer service.
* Assist with financial processes, such as processing payments, managing insurance claims, and discussing treatment costs with patients.
* Collaborate with the dental team to ensure seamless communication and workflow between the front office and clinical areas.
* Contribute to the overall cleanliness and organization of the reception area and front office.
Qualifications
* Previous front office coordinator experience.
* Outstanding customer service skills, with the ability to empathize and communicate effectively with patients of all ages.
* Excellent organizational abilities and attention to detail, enabling you to manage multiple tasks simultaneously.
* Strong computer skills, including experience with dental practice management software.
* A friendly and positive attitude, even in high-pressure situations, to create a welcoming and supportive environment.
* Exceptional teamwork and collaboration skills, as you'll be working closely with both clinical and administrative staff.
Why Choose Halls Head Dental :
* A Great Place to Work: We pride ourselves on creating an environment where you can thrive both personally and professionally. Your well-being is at the core of our practice.
* Excellent Career Opportunity: This is more than just a job; it's an invitation to embark on a fulfilling career path. We believe in limitless possibilities for our team members.
* Supportive Management Team: Our management team is dedicated to providing you with the support and resources you need to succeed in your role. Your growth and success are our top priorities.
* Positive Work Culture: We foster a culture of positivity, teamwork, and recognition. Your dedication and contributions are highly valued here, and we celebrate your hard work.
If you're ready to be part of a team that not only values its employees but also truly loves what they do, this is the place for you. Apply Now!
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