Job Description
We are looking for a highly skilled Care Manager with a strong care background to join our team in Leigh. As our Care Manager, you will be responsible for the growth and development of our care service ensuring the delivery of outstanding quality care.
In this varied and challenging role, you will be involved in:
1. Converting new client enquiries
2. Care planning and conducting risk assessments ensuring compliance to relevant legal and regulatory requirements.
3. Managing a team making sure that exceptional service is delivered to our clients and workloads are managed accordingly.
To be successful, you will:
4. Have extensive care experience with excellent customer service and man management skills.
5. Be commercially aware
6. Have strong influencing skills
7. Be able to demonstrate achievement of business growth targets
8. Have the ability to build good working relationships.
9. Have strong organisation and planning skills
10. Be able to work well and accurately under pressure.
11. Be flexible to meet the demands of the business including participating in an on-call rota
Due to the need to support the On-Call function, which may require you to support team members out in the field in emergency situations, and also the requirement to travel throughout the community to conduct new client assessments, you should have a driving licence and access to a vehicle.
Qualifications
12. Experience in a management role in health and social care is essential
13. Strong leadership and communication skills, with the ability to motivate and inspire a team
14. Excellent organisational and time management abilities, with a keen attention to detail
15. Ability to work well and accurately under pressure
16. Be responsive, agile and remain calm whilst dealing with multiple priorities
17. Be flexible to meet demands of the business including participating in an on-call rota.
18. Knowledge of relevant NI legislation and regulations governing the provision of care services, including RQIA regulations and NISCC
19. Good working knowledge of IT Systems with experience of Microsoft Office. The ability to work with large databases and virtual communication platforms whilst adopting new technologies where appropriate
20. Possess the appropriate combination of qualification, registration and experience as set in the Domiciliary Care standards.
I.e. Professional qualification/Level 5 Diploma Leadership and Management in Health and Social Care (Adult Management) or equivalent qualification and experience.
Additional Information
If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.
We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment.This role is subject to DBS enhanced disclosure.