Job summary Transformation and Improvement Lead - Planned Care Band 8c, Full Time, Permanent The Transformation and Improvement Lead - Planned Care will drive large-scale transformation initiatives to enhance the efficiency, quality, and sustainability of planned care services within the acute hospital. Working closely with clinical, operational, and executive teams, this role will design and implement solutions to optimise elective care pathways, reduce waiting times, and improve patient outcomes. The post-holder will play a key role in ensuring the Trust meets national targets, including Referral to Treatment (RTT) standards, while delivering high-quality, cost-effective care. Supporting the Executive and Director of Transformation, they will lead one or more transformation programmes, identify opportunities for productivity and performance improvements, and facilitate rapid improvement workshops. Additionally, the role involves overseeing project budgets and ensuring that planned benefits are delivered on time and as expected. Proposed Interview Date - 6th May 2025 Main duties of the job Strategic Leadership,Transformation and Improvement ,Collaboration and Stakeholder Engagement,Performance Management and Governance,Change Management and Workforce Development,Financial and Resource Management About us Croydon Health Services provides integrated NHS services to care for people at home, in schools, and health clinics across the borough as well as at Croydon University Hospital and Purley War Memorial Hospital. CUH provides more than 100 specialist services and is home to the borough's only Emergency Department and 24/7 maternity services, including a labour ward, midwifery-led birth centre and the Crocus home birthing team. Purley War Memorial Hospital (PWMH) in the south of the borough offers outpatient care, including diagnostic services, physiotherapy and ophthalmology services run by Moorfields Eye Hospital, alongside an onsite GP surgery. Our experienced staff take care of people of all ages across the borough of Croydon. We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset Date posted 31 March 2025 Pay scheme Agenda for change Band Band 8c Salary £80,025 to £91,336 a year per annum pro rata incl HCAS (outer) Contract Permanent Working pattern Full-time Reference number 199-NN-7056858-MT-FM-Z Job locations Croydon University Hospital 530 London Road Croydon CR7 7YE Job description Job responsibilities Please see the attached supporting document which contains more information about the role in job description and person specification Job description Job responsibilities Please see the attached supporting document which contains more information about the role in job description and person specification Person Specification Education, qualifications Essential Educated to degree level with either a Master's degree or equivalent experience in a relevant field Black Belt in Lean Six Sigma or equivalent qualification in continuous improvement methodologies Project/Programme Management Qualification or equivalent experience Desirable Postgraduate qualification in a relevant field Coaching or mentoring qualification Experience Essential Significant experience in leading large -scale transformation and improvement initiatives within an acute hospital or healthcare setting proven track record of optimising elective care pathways and delivering measurable improvements in service performance Experience of working at a senior level, managing complex projects, and engaging multidisciplinary teams across clinical and operational areas Desirable Experience of working with Integrated Care Systems or Sustainability and Transformation Partnerships Knowledge Essential In-depth knowledge of planned care pathways, elective care services, and the challenges facing acute hospitals Advanced knowledge of improvement methodologies and their application in healthcare settings Skills Essential Strong analytical and problem solving skills Excellent leadership and influencing skills highly developed communication and interpersonal skills Person Specification Education, qualifications Essential Educated to degree level with either a Master's degree or equivalent experience in a relevant field Black Belt in Lean Six Sigma or equivalent qualification in continuous improvement methodologies Project/Programme Management Qualification or equivalent experience Desirable Postgraduate qualification in a relevant field Coaching or mentoring qualification Experience Essential Significant experience in leading large -scale transformation and improvement initiatives within an acute hospital or healthcare setting proven track record of optimising elective care pathways and delivering measurable improvements in service performance Experience of working at a senior level, managing complex projects, and engaging multidisciplinary teams across clinical and operational areas Desirable Experience of working with Integrated Care Systems or Sustainability and Transformation Partnerships Knowledge Essential In-depth knowledge of planned care pathways, elective care services, and the challenges facing acute hospitals Advanced knowledge of improvement methodologies and their application in healthcare settings Skills Essential Strong analytical and problem solving skills Excellent leadership and influencing skills highly developed communication and interpersonal skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Croydon Health Services NHS Trust Address Croydon University Hospital 530 London Road Croydon CR7 7YE Employer's website https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)