FRENCH SELECTION (FS)
German speaking Customer Service AdvisorSalary: up to £30,000 per annumLocation: WatfordHybrid working availableRef: 8142GI
To apply using our preferred format, please visit French Selection website, got to the vacancies page, search job reference: 8142GI
The Company:A well-established and award-winning company with international operations.
Main Duties:To provide excellent customer service and administrative support.
The Role:- To manage the ordering process from initial enquiry to delivery- To support the technical team with opening and updating tickets for technical enquiries- To manage existing accounts and client contract information- To manage credit or debit notes and follow customer deduction management process- To coordinate deliveries in line with client requirements and update client accordingly- To liaise with sales team regarding customer enquiries and changes to customer orders- To understand and communicate specific client requirements with relevant colleagues- To maintain accurate client details in the system and update as required
The Candidate:- Fluent in German (written and spoken) - Essential- Previous experience in customer service and/or sales support - Essential- Proactive, confident and dynamic personal...