We are looking for a Quality Improvement (Qi) Manager who will play a key role in the delivery and embedding of a culture of continuous quality improvement (CQI) within the Trust. Working as the organisational lead for the QI programme they will lead on the day-to-day delivery and development of the key workstreams within Quality Improvement delivering and maintaining a robust project management monitoring infrastructure to enable the Trust to achieve service improvements and the key objectives of the quality and safety strategy. They will work collaboratively with services to support the initial development of programme plans before these are launched and become the responsibility of operational and corporate teams to deliver. They will gather and collate data on key quality and safety programmes of work across the Trust and create and maintain a suite of reports for use in the Trusts governance meetings and for provision outside the organisation. Main duties of the job • Demonstrate organisational values and behaviours through role modelling and being available to support staff and • To work flexibly across the quality directorate to lead on projects on behalf of the Trust as appropriate. • To oversee and manage the delivery of information and communication to services within the trust relating to quality improvement initiatives. • Using the adopted Qi methodology and coaching skills to engage teams, help them identify the quality problems, frame improvement objectives and plan for testing, scale up and spread of change ideas that result in improvement. • Providing specialist Qi training, to support operational managers and frontline teams. • Coach, train and support clinical and non-clinical colleagues in using improvement principles and to ensure that they are embedded in practice. • Support the implementation and embedding of the PSIRF framework. • Work collaboratively with clinical, non-clinical, corporate, and managerial colleagues at all levels within the organization, to identify quality improvement opportunities and provide Qi support to enable services to take forward their ideas. About us We employ more than 6,500 staffwho deliver compassionate care from our two main hospitals,Calderdale Royal Hospital and Huddersfield Royal Infirmary as well as in community sites, healthcentres and in patients homes. We also are incredibly proud to have almost 150 volunteers here at CHFT. We provide a range of services including urgent and emergency care; medical; surgical; maternity; gynaecology; critical care; childrens and young peoples services; end of life care and outpatient and diagnostic imaging services. We provide community health services, including sexual health services in Calderdale from Calderdale Royal and local health centres. These include Todmorden Health Centre and Broad Street Plaza. We continue to modernise and invest in our health services to build on our strong reputation.Foundation trusts are public leaders in improving quality in health services. They are part of the NHS- yet decisions about what they do and how they do it are driven by independent boards. Boardslisten to their Council of Governors and respond to the needs of their members - patients, staff andthe local community. Foundation trusts provide what the health service wants, yet are also free to invest quickly in thechanges to the local community needs, in striving to be the best, and in putting their patients first. Job responsibilities • Act as a subject matter expert in Qi methodology, supporting operational managers and frontline staff with Qi coaching and facilitating rapid process improvement events. Coach teams to develop agreed areas for change, including supporting the development of improved processes, pathways, and ways of working. • To create and maintain standardised reports on key Qi programmes and Qi projects across the Trust and to submit these reports into the Trusts governance committee structure, and externally to partner programme structures as may be appropriate. • To ensure that risks to delivery are highlighted and deviation from specified and agreed trajectories are highlighted. • To support with the development of key transformational programme and project plans clearly outlining milestones, risks, and outcome measures, working closely with sponsors from all areas of the organisation. • To develop new processes, protocols, and policies to support change management work arising within the programme areas as may be required. • To proactively monitor progress, issues, and risks in projects for which the post holder is lead, taking corrective and mitigating action where necessary. Support the development of mitigating actions if plans are not realising their full benefits to ensure the overall target is delivered. • To provide regular feedback and update reports on progress, issues, and risks to senior management. • Support operational departments in designing their plans and reporting benefits realisation. Work with and provide support to managers, clinicians, and other stakeholders to enable whole system and cross service approach to sharing, influencing, and implementing new processes. • Identifying interdependencies across projects/programmes, potential impacts on wider organisation, resource requirements and building in contingency and adjustments as necessary. Review the flexibility of the programme if required to meet conflicting/changing requirements. • Design and agree evaluation and performance monitoring arrangements for project/programme areas. Ensure benefits realisation is developed, captured, and tracked. • Lead Management of specific corporate and organisational wide transformation projects and support system / joint projects. • To ensure that project outputs are of high quality, produced on time and within budget in line with requirements agreed for projects the postholder is leading the project management for. Take lead responsibility for delivery of agreed workstreams as part of these projects. Person Specification QUALIFICATIONS / TRAINING Essential • Degree level study or equivalent. • Adult Teaching/assessment qualification • QI qualification Desirable • RGN or equivalent. • Coaching qualification KNOWLEDGE, EXPERIENCE & EXPERTISE Essential • Practical understanding of leadership styles/skills • Thorough understanding of contemporary nursing issues • Understanding of national political and professional agenda and ability to apply this to clinical areas • Evidence of Continuing Professional Development in specialist field of practice • Experience of leading successful projects where QI supported this success. • Competent in development and delivery of programmes of care • Understanding the principles and processes of Service Change. • Understanding of QI methodology or equivalent Desirable • Specialist knowledge of Quality Improvement methodology • Experience of working at a senior strategic level COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES) Essential • Ability to undertake audit and research relevant to own work area • Advanced report writing and business plan development skills • Excellent relevant/adaptable clinical/managerial skills and knowledge which command respect and confidence • Budgetary skills • Demonstrable Change management • Experience of governance processes • Current issues in Healthcare • Regulatory framework within the NHS • Excellent Communication skills • Organisational and time management skills • Promotes the building of effective teams and collaboration between teams • Builds and maintains sound relationships within teams and with colleagues in other areas including corporate departments.