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You will be the face of Toolstation, making a fantastic first impression, building long-lasting relationships, and going above and beyond to make our customers happy. This isn’t your average retail role; it’s much more than just a store job. Of course, you’ll serve customers, but you’ll also be checking deliveries, picking items from the warehouse, and stocking shelves. It can be hot in the summer and cold in the winter. However, if you take real pride in what you do, our customers will notice and love us all the more for it.
Day-to-day
1. Mucking in: Checking and unpacking deliveries, stocking shelves, cleaning the branch, and putting orders together.
2. Delivering great service: Providing a great customer experience with a smile on your face – no matter how busy you are.
3. Asking questions and building relationships: Ensuring our customers leave the store with everything they need for the job.
4. Building a fun working environment: Maintaining our great product availability and high store standards while ensuring that your branch is somewhere everyone loves coming to work.
What you'll bring
1. Hard work and passion: You don’t need retail experience; just be focused on delivering great service, and we’ll teach you the rest.
2. A love of teamwork: Be happy to muck in and get your hands dirty.
3. A positive attitude: Ensure that our customers have a great experience while in our branch.
4. Reliability: Be there when we need you; be flexible and fun to be around.
5. Yourself: Bring your whole self to work and let your true personality shine through.
What you'll get
You’ll find every opportunity to be yourself and to bring your personality and potential to work, plus many more opportunities to take your career in retail wherever you want – up the ladder, across the business, or into another role in the Travis Perkins Group. You’ll be supported all the way with training and development – including access to our very own Toolstation Academy programmes.
Plus, you'll receive some of the best benefits in retail. As well as 22 days’ holidays + Bank Holidays, a company pension scheme, and life assurance, we offer a bonus scheme, cycle to work scheme, save and buy as you earn, 20% discounts across all Travis Perkins companies, financial education and support, recognition awards, and discounts at over 1000 other retailers.
Toolstation: The story so far
We’re one of Britain’s fastest-growing multi-channel retailers of tools, accessories, and building supplies and an integral part of Travis Perkins plc. The trade, home improvers, and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group mean we always have opportunities for ambitious people who want to grow with us.
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