Job Description
Are you looking for a long-term role where you can make a difference to a new and exciting hospitality business?
From motivating your team to seeking out and securing the collabs that boost the brand and bottom line, to providing an expert lead on our leisure facilities, you have the skills that help set the award winning new concept SeaSpace apart.
7 REASONS YOU KNOW THE JOB WAS MADE FOR YOU
1.You live and breathe hospitality you love guests.
2. Your commercial acumen is sky high and working with likeminded businesses makes your day.
3. Technology and new ways of doing things float your boat.
4. You know that a strong team is key to a business that wins on all fronts.
5. You know Leisure Clubs. No pain no gain!
6. A good spreadsheet makes you smile you thrive on the business side of the business.
7. Connections to the local community are close to your heart.
What youll do on the daily:
* Shape and deliver the operational strategy for the business
* Own and enhance the guest experience
* Work proactively to improve efficiencies and performance
* Deliver best in class gym and leisure facilities and services
* Work in collaboration with the Group executive team to plan and deliver long-term strategies that hit brand, guest and commercial targets
* Analyse management reporting to track performance against key measures including costs, revenues, guest satisfaction and health, safety and hygiene
* Work with the Group HR and executive team to implement a people plan which connects with our wider business people strategy
* Work closely with our Revenue and reservations team to maximise commerciality
* Build and lead the aparthotel senior operations team
* Provide clear guidance and inspiration to all team members through regular communications
* Use feedback and insight to drive innovation and enhancements
* Provide leadership/mentorship coaching and performance management to all direct reports and ensure the company-wide tools are being delivered across all operational areas
* Work with the Group executive team to deliver the development project pipeline which delivers growth and enhances the guest experience
* Work with project management colleagues, to ensure on-budget and on-programme delivery of projects
* Enjoy working with the latest tech (and lets move this to the bottom)
What youll bring to the table:
* Strong hospitality experience in a leadership role
* Great experience in leisure and gyms
* Credibility in hospitality and a deep up-to-date knowledge of the sector
* Front of house expertise
* Strong, instinctive and empathic leadership skills and the ability to foster change
* Excellent communication, interpersonal and organisational skills
* A blend of creativity and process know-how, with an understanding of the mix needed to deliver
* A belief in modern hospitality and a desire to innovate
* A clear understanding of brand and its power and impact
* A team spirit that knows the importance of relationships with your teams, partners and guests
* A love for what you do and an enthusiasm that inspires those round you
* Ambition and a long term outlook
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