University of Warwick provided pay range
This range is provided by University of Warwick. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
About The Role
Warwick Business School (WBS) is a world-class business school at the heart of an outstanding university. We are looking for a dynamic and experienced Operations Director to join our Executive Education team.
This position gives you the opportunity to shape and grow the operations and delivery of the fast-growing highly ranked Executive Education unit.
You will be responsible for continually bringing in best practice and being up to date with innovative delivery formats.
In this role you will lead a team of dedicated operations and programme delivery staff that ensure the successful delivery of the whole portfolio; Open and Customised programmes.
You will be responsible for representing Executive Education across a wide stakeholder landscape inside WBS and the wider University.
Your work will directly influence the success of our delivery and operations excellence to produce outstanding customer satisfaction and optimum customer experience. At WBS, you will work alongside a team of dedicated professionals who are passionate about education and business. Our collaborative culture encourages innovation and continuous improvement.
About You
You bring significant commercial experience in a similar role and have a proven track record of providing high levels of customer service in a complex stakeholder and B2B environment.
You will be responsible for contributing to the strategy as well as implementing the operations and delivery elements of it.
You have strong communication and influencing skills as well as being fluent with financial forecasting and budgeting.
You have significant experience of line management, objective & direction setting as well as performance management.
In this role you will need to have a well-developed understanding of the contracting processes with clients and suppliers alike.
Experience in workforce planning and resource allocation is desired.
You demonstrate strong resilience, flexibility, and a proactive, growth mindset, thriving in a fast-paced environment and managing multiple priorities under tight deadlines. Your excellent written and verbal communication skills enable you to articulate complex ideas clearly and persuasively to various stakeholders.
About The Department
Warwick Business School (WBS) is a world-class business school at the heart of a world-class University, challenging assumptions and championing business as a force for good. We are for the Change Makers who will impact the world for the better.
Our vision
Our Vision Is To Be Europe’s Leading University-based Business School, Developing Transformational Ideas And People That Shape How We Do Business.
How to Apply
CLOSING DATE: Tuesday 25th March 2025 at 11.55pm
To apply, please click ‘Apply’ below and submit an application form by the closing date. Please plan for any potential delays as you will not be able to submit an application past this deadline (even if you opened the form at, say, 11.30pm).
Please attach a CV and cover letter.
Your CV should include your most recent employment experience, any other relevant experience, and education history.
Your cover letter must detail how you meet each of the essential criteria found in the Job Description document below (desirable criteria too, where possible).
To streamline our hiring processes, we can only accept applications via our official website, warwick-careers.tal.net.
What we Offer
We will provide you with a great range of benefits, which include an attractive pension scheme, 30 days holiday plus Christmas closure, excellent learning and development opportunities, and savings on a wide range of products and services. We offer a generous maternity/paternity/adoption/parental leave policy, and onsite childcare facilities.
Our Commitment to Inclusion
Warwick is committed to building an organisation of mutual respect and dignity, promoting a welcoming, diverse, and inclusive working and learning environment. We therefore welcome and encourage applications from all communities regardless of culture, background, age, disability, sex/gender, gender identity or expression, ethnicity, religion/belief, or sexual or romantic orientation.
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