Greeting and serving customers for the service department.
Advising customers on vehicle updates regarding repairs or servicing.
Following manufacturer and dealership warranty policies effectively and efficiently.
Meeting individual and team targets.
Managing customer expectations.
Ensuring customer satisfaction through excellent customer service.
Preparing for next-day appointments.
Booking customer vehicle services via email, phone, or face-to-face.
Preparing Repair Orders and Job Sheets for workshop execution.
It's also important you have the following skills and attributes:
* A sound understanding of vehicle servicing and repairs
* Reliability and punctuality
* High standards of professionalism and personal presentation
* The ability to work in a team environment
* Great communication and customer service skills
In return, we can offer you:
* A generous remuneration package - base + commissions
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