1. Position: Sales Administrator
2. Salary: £26,000 plus bonus
3. Location: Slinfold
4. Hours: 8.30 am to 5.15 pm, Monday to Thursday and 8.30 am to 3.30 pm on Fridays
5. Parking available
Duties will include:
6. Respond to customer sales inquiries promptly and professionally via telephone, email, or quotations.
7. Utilize the internal stock control system to generate price quotes and advise on delivery times for items available in our stockholding.
8. Provide customers with accurate and up-to-date information regarding our products and parts.
9. Process sales orders efficiently and accurately.
10. Collaborate with internal departments including Procurement, Sales Order Processing, Production Control, and Assembly as needed.
11. Identify and secure price and delivery options from external suppliers/manufacturers for both franchised and non-franchised products.
12. Assist field-based sales representatives as required to meet customer needs.
13. Actively promote related component accessories to maximize sales opportunities.
14. Follow up on quotations to ensure customer satisfaction and conversion.
15. Negotiate pricing terms in accordance with company procedures and customer requirements.
16. Support Sales Order Processing during peak periods or staff absences.
17. Perform additional tasks within your capabilities to ensure the smooth operation of the department.
Key Skills required:
18. Previous experience in a sales support or customer service role preferred.
19. Strong communication skills, both verbal and written.
20. Excellent organizational and time management abilities.
21. Ability to work independently and collaboratively in a fast-paced environment.
22. Proficiency in using computer systems and software, including MS Office suite.
23. Knowledge of inventory management systems is an advantage.
24. Proven ability to multitask and prioritize workload effectively.
25. A proactive attitude with a commitment to providing exceptional customer service.
26. Flexibility to adapt to changing priorities and responsibilities.
Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this assignment