Robert Half are assisting a global market leading marketing organisation to recruit a Mac Engineer on a 6 month contract - London based
Role
1. The Mac Engineer will be comfortable acting as a solo Mac Engineer
2. The Mac Engineer will provide support for Mac systems and applications
3. Great customer service skills
4. Troubleshoot and diagnose technical issues
5. Monitor and maintain system performance
6. Provide guidance and advice on system optimisation
Profile
7. The Mac Engineer will provide end user support
8. Familiar with Apple products, Windows, Google Workspace, but some use Microsoft.
9. Management of LTO system (including rotation of onsite/offsite tapes and management of backup)
10. Continuation of font audit (completion and rollout of stage 2)
11. Work with and manage MSP helpdesk ticket management, wi-fi enhancement, onboarding/offboarding
12. Offsite support / host of data backup
13. Firewall and data security support
14. Hardware management (including data backup / clean up of returned laptops for redistribution)
15. Phone system rationalisation project
16. Software application audits eg. Microsoft office / Adobe
17. Ensuring our proprietary IT Bible and Backlog are kept up to date
Company
18. Global media organisation with offices in London
Salary & Benefits
The salary range/rates of pay is dependent upon your experience, qualifications or training.
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training.