Are you a Fleet Controller living in the Leeds area?
Are you looking for a Monday to Friday office based opportunity?
Hours of work: Monday to Friday, 40 hours per week between the hours of 7am - 7pm, with flexibility to start at 7am or finish later at 7pm.
Permanent, full-time position.
Roles and Responsibilities of the Fleet Controller
1. To take customer calls and log repair notifications.
2. To ensure that vehicle breakdowns, defects, and repairs are correctly logged, managed, and processed.
3. To action customer repair, maintenance, and breakdown requests in a timely and cost-effective manner.
4. To allocate appropriate Field Service Engineer response to meet customer requirements and ensure all vehicle parts sales are recorded accurately and promptly.
5. To support the supervision of all maintenance and repair activities.
6. Liaise with Service supervisors regarding any issues that may arise.
7. Keep customers updated on the reported job progress.
8. To provide effective customer service and build relationships with both internal and external customers.
9. Deal with day-to-day queries from both internal and external customers.
10. To reschedule jobs and resources according to emerging customer needs and resource availability.
11. Ensure all service records are received from the appropriate Field Service Engineer and passed to the technical team for assessment.
Requirements for this Fleet Controller role:
1. Previous experience working as a Fleet Controller or from a similar background as a Hire Controller, Breakdown Controller, Defect Controller, Maintenance Controller, Rental Agent, or Automotive Service/Aftersales Advisor from an automotive background.
Salary: £27,500 plus bonus.
So, what are you waiting for? Get in touch for further details and start that next journey in your career. We're just a click away, apply now with your CV.
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