An opportunity has arisen for a Senior Credit Controller to join a successful multi-sited company based in their head office near Slough with car parking onsite. This role will require you to go into the office 5 days a week.
Senior Credit Controller Responsibilities:
* Responsible for around 300-350 accounts.
* Periodic review of customer credit limits, recommending appropriate action.
* Ensure that month-end statements are issued to customers in a timely manner.
* Exercise discretion and judgement in debt collection through the various stages of the Credit Control process via phone and written communication to chase overdue debt.
* Take appropriate STOP action and issue 7-day legal notice action.
* Pass debt to Senior Credit Controllers to instigate HMCS legal action against customers when necessary.
* Liaise with customers and management to ensure swift resolution of queries to enable collection of debt.
* Any other duties required to support the Group Credit Control team.
Requirements:
* A minimum of 2 years experience in a similar role.
* Hands-on experience in a phone-based high volume debt collection role.
* Proficient in Microsoft Office and Excel.
* Strong communication skills.
You will enjoy working in a supportive and friendly team whilst receiving a competitive package.
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