Under the direction of the Outpatients Matron, the post holder is to be responsible for the effective delivery of care given to patients within the Outpatients Department.
We are looking for a junior sister to work within our Outpatients Department at West Middlesex University hospital. A professional, caring, self-motivated individual with the confidence to support the service, and experience in caring for patients with varied surgical or medical and other specialist conditions.
The post holder will be responsible for the day-to-day operational and clinical requirements of the clinics in the designated area.
Key Responsibilities:
1. To deliver care in accordance with Nursing & Midwifery Council Code of Conduct & Trust policies.
2. To work alongside all members of the Outpatients multi-disciplinary team to ensure the clinics are run safely and effectively.
3. To develop patient care and service delivery in conjunction with the OPD senior sister and Matron.
4. To anticipate the care needs of patients and actively manage the patient’s journey by pro-actively participating in the care as part of the multidisciplinary team.
5. To assist the Outpatients senior sister and Matron to deliver the Outpatients strategy.
We are a very busy department that functions between Monday to Friday, 0830 to 1700, along with staggered time in the department as the clinic sometimes overruns. An essential requirement for this post is the ability to communicate effectively within a multi-disciplinary team, and with a diverse local population. We aim to continually improve the patient experience throughout our Outpatients Department.
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans, and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed.
If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
For further details / informal visits contact: Name: Dinah Laryea Job title: OPD Senior Sister Email address: d.laryea@nhs.net Telephone number: 0208321 5628
Susan Serrette- Bento OPD Matron Tel- 0208 321 5205
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