Job Title: System of Quality Management (SoQM) Design Senior Manager
Locations: Any KPMG UK office (Hybrid working)
Capability: Audit
Service Line: Audit Central
Contract Type: Permanent
Summary of the role:
These are really exciting times for KPMG Audit and the wider firm. This is a new role to work within the newly established SoQM Centre of Excellence during a period of significant change for the SoQM.
Over the past 12 months, the management of the design of SoQM controls and their documentation has been transitioning from the SoQM Technical Team to the 1st Line. The processes for the design and documentation of new controls and amendments to the design and documentation of existing controls have since been formalised.
QC1000 is a new quality control standard from the PCAOB which has to be implemented by 15 December 2025. While the assessment of the incremental requirements of QC1000 and the differences from ISQM1 are being led globally, further detailed assessment of the differences and implementation of additional changes will be required at the UK level.
A dedicated team of SoQM Design Managers will therefore be created within the SoQM CoE. This group will be led by the SoQM Project Lead and work closely with the SoQM Director (Projects) and SoQM Business Leads to support Process and Control Owners in the design and implementation of new SoQM controls, remediation of ineffective controls and maintenance of control documentation.
What will you get from the role?
1. Diverse and challenging work: The role involves tackling complex quality issues, including assessing and mitigating risks.
2. Collaboration: You will have organisational exposure to senior management and subject matter experts primarily across Audit and KBS.
3. Driving innovation: You will have the opportunity to work with Process and Control Owners to design innovative solutions to remediating quality issues and/or implementing new controls.
4. Public trust and accountability: You will play a crucial role in ensuring that the firm meets the highest standards of quality, ethics, and compliance.
Description of the role:
We are looking for a highly motivated, proactive, and diligent individual to join the newly established SoQM Centre of Excellence and lead the Design Manager Team. In this role, the successful candidate will be expected to undertake the following responsibilities:
Lead the Design Manager Team
1. The Team Lead will have performance management responsibilities for all members of the Design Manager Team.
2. This will involve regular performance evaluations, onboarding new team members, and performing training needs assessments.
3. The Team Lead will work closely with the SoQM Project Manager, DCD Process Manager and SoQM Director – Projects, to ensure the appropriate level of resource is in place within the team.
4. The Team Lead will have overall responsibility for the quality of output of the SoQM Design Manager Team.
Along with the rest of the Design Manager Team, the successful candidate’s day-to-day responsibilities will include:
Maintenance of control documentation
1. Technical review and approval of all updates to detailed control descriptions (DCDs) processed by Control Owners and/or their teams.
2. Review and sign off on the appropriateness of the design of all SoQM controls on an annual basis.
3. Work with Process Owners to review and update process maps and narratives on a regular (annual) basis.
Design and implementation of new controls
1. Support control owner and process owner in the design of new SoQM controls.
2. Where delays are identified in the implementation of controls, support Process and/or Control Owners in determining interim mitigations.
Remediation of ineffective controls and SoQM Deficiencies
1. Attend CAP close meetings to understand facts and circumstances which led to findings being identified and evaluated as deficiencies.
2. Work with Finding Owners to perform robust root cause assessment and design appropriate action plans.
Transformation programmes
1. Support the SoQM Director – Projects on understanding and managing the impacts of Firmwide transformation projects on the SoQM.
The Person:
Experience
• External or internal audit or compliance background, including experience of designing, documenting and testing non-financial controls is essential.
Knowledge
• Expertise in quality management systems, including their implementation and continuous monitoring would be advantageous.
Skills
• Knowing when to consult - across all activities, the SoQM Design Senior Manager will work closely with the SoQM Technical Team.
• Risk management - proficiency in identifying, assessing, and mitigating risks related to audit quality and regulatory compliance.
• Stakeholder management - comfortable liaising with stakeholders across KPMG at varying levels of seniority.
• Attention to detail – strong track record of commitment to quality.
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