Job Description - Events Transport Coordinator (047543)
Organisation
NETWORK MANAGEMENT CONTROL CENTRE
Job
Administration
Position Type - Full Time
Events Transport Coordinator
Grade – Band 2
Location: Southwark, London
Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements.
About Us
Do you care about making a difference to people’s lives? Do you want to work in a dynamic, exciting and interesting control room environment? Are you interested in mix hybrid (office and home subject to business requirements) working with some event delivery from the office which attracts an unsocial hours allowance?
With a population of over 8.6 million and millions of visitors every year, London is a city that’s always on the move. TfL’s Network Management Control Centre (NMCC) helps to ‘Keep London Moving’.
We are at our best when we come together in response to managing the network around major events, which include planning and coordinating iconic events like RideLondon, Notting Hill Carnival, London Marathon, New Year’s Eve to name just a few in our portfolio. We are also responsible for processing filming applications on the Transport for London route network as well as planning and coordinating the ceremonial events in London and the impactful demonstrations, marches and protests.
Our Control Centre is a dynamic exciting environment and the diverse nature of the city is reflected in our teams and our people come from all walks of life.
We are looking for motivated and enthusiastic people who care about making a difference. This is a role to be really proud of and you will be provided with training and development opportunities to grow into the role.
The Role
This role is responsible for event/contingency planning and coordination across TfL by working collaboratively with internal/external stakeholders.
The nature of the role will mean that there will be a requirement to work some hours outside of recognised office hours to support planned events and other activity – this could include weekends, evenings and possibly some nights, sometimes at short notice.
The Candidate (Skills, Knowledge and Experience)
You will be a self-motivated individual able to work as part of a multi-disciplinary team. You will have or be able to quickly gain a highly developed knowledge of the NMCC’s operations as well as with our internal and external stakeholders. You will have excellent communication and IT skills, and the ability to influence the best outcome to a situation in line with the NMCC’s & TfL’s key objectives and behaviors.
Skills
* Ability to coordinate multiple deliverables, at differing stages of planning and operation;
* Ability to produce and present well planned and effective operational plans and the ability to effectively react to changing circumstances (or the aptitude to learn);
* Ability to learn TfL’s technology and systems, including the Microsoft suite of applications (Outlook, Word, Excel, PowerPoint and Teams);
* Excellent verbal and written communication skills allied with the ability to negotiate, influence and represent TfL both internally and externally.
Knowledge
* Experience of planning and management in a dynamic environment;
* An understanding of the transport networks within London and the impact of events and closures within central London;
* The ability to learn the operational delivery of traffic, transport and associated activity;
* Operational knowledge (or the aptitude to learn) the interactions and interdependencies of TfL operational areas.
Experience
* An understanding of managing events, including the development of plans to support their delivery whilst minimising impact;
* Experience of working within a time critical environment;
* Experience of engaging with and maintaining effective working relationships with our stakeholders;
* Experience of representing your organisation at structured multi-agency meetings.
Equality, Diversity and Inclusion
We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair. Our Panel will be both diverse and independent.
Application Process
Please apply by submitting both your up-to-date CV and a covering letter.
Think carefully about the skills, knowledge and experience in the advert and cover this in your CV and covering letter. PDF format preferred and do not include any photographs or images. Please ensure your CV and cover letter documents are saved with the job reference number as part of the naming convention (E.g. “CV – applicant name - 012345) and the file size is a maximum of 1MB.
The closing date for applications is Sunday 26th January 2025 @ 23:59
We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.
Other Information
If you are interested and would like a further insight into the role, please contact James Bradley (jamesbradley@tfl.gov.uk) who will arrange a meeting to discuss further.
Please note, there will be a requirement to work some evenings and weekends as required.
In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the business area but mostly include:
* Final salary pension scheme
* Free travel for you on the TfL network
* Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
* 30 days annual leave plus public and bank holidays
* TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
* Tax-efficient cycle-to-work programme
* Retail, health, leisure and travel offers
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