We are currently looking for someone to provide administrative support to our Middlesbrough team. The successful candidate will be joining a leading not-for-profit organisation that provides independent living services to people with disabilities and health care needs nationwide.
Location: TS3 8TF, Middlesbrough (Hybrid working flexibly to meet the needs of the business, training will be mainly office based)
Salary: The full-time equivalent is £23,088 per annum; the pro rata salary is £12,480 per annum
Hours: 20 hours per week
Working days & times: Monday, Tuesday, Thursday and Friday 10am to 3:30pm
Closing date: Friday 11th April 2025
Interview date: Wednesday 30th April and Thursday 1st May 2025. Interviews may take place face to face or via video conferencing software. Further details will be discussed with applicants who are shortlisted; you will be contacted by email (please check your junk/spam folders for our emails).
The Role - Your Main Duties Will Include
* Providing a professional customer service experience to all callers on behalf of the Middlesbrough team.
* Providing clerical support to all staff including production of letters and other paperwork, producing invoices, minuting meetings and providing recruitment support.
* Managing an internal database, including the uploading of new referrals and other relevant documentation.
* Producing accurate statistics and reports.
* Receiving and recording all incoming/outgoing mail.
* Monitoring and replenishing office stationery stocks.
Skills, Experience and Qualifications
We are looking for someone with the following attributes:
* Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook).
* Ability to input and maintain accurate data records.
* Ability to manage workload effectively.
* Ability to work as part of a team and on own initiative.
* Ability to work flexibly and to deadlines.
* Ability to produce business correspondence to a high standard.
* Experience in a customer service environment.
* Experience of minute taking.
* GCSE Grade '4' or equivalent in English and Maths.
Perks
Employee assistance programme / Subsidised car breakdown cover / Death in service benefit / 23 Days annual leave initially, pro rata (Increased entitlement with length of service) / 2 Additional leave days in December (After 12 months service)
We are a Disability Confident employer and will offer a guaranteed interview to disabled candidates who meet the job specification.
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