Job summary An exciting opportunity has arisen for a Quality Manager within the Haematopoietic Stem Cell Transplant and Cellular Therapy Programme at the Royal Marsden Hospital. The programme operates within an established Quality Management System, providing specialist quality support for the Transplant and Cellular Therapy programme. Applications are invited from experienced, enthusiastic, highly motivated and organised individuals to maintain and develop the quality management system to meet the requirements of the current regulatory and accreditation bodies, such as JACIE and HTA, while continually promoting an ethos of quality to all staff within the programme. Applicants must have proven quality management experience and hold MSC/FIBMS or similar level qualification. Ideally applicants should have direct experience in the field of transplantation, or in a related area. A working knowledge of HTA and JACIE standards and experience of inspections and the use of electronic document management systems are important requirements. Main duties of the job Assist the Lead QM in ensuring Human Tissue Authority and JACIE compliance of clinical and collection facilities as per HTA and JACIE standards plus other regulatory requirements as necessary including the following: Use of the QMS for document control and equipment maintenance Change control Incident investigation & corrective and preventative actions (CAPA) Internal audits Validations Risk assessment External qualification and audits as necessary Developing and reviewing related documentation About us The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital. At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do. At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements. Date posted 02 April 2025 Pay scheme Agenda for change Band Band 8a Salary £59,490 to £66,239 a year Per Annum Inc HCAS Contract Permanent Working pattern Full-time Reference number 282-C309 Job locations The Royal Marsden Hospital Sutton Sutton SM2 5PT Job description Job responsibilities For further information on this role, please see the attached detailed Job Description and Person Specification: Participate in the development and maintenance of the quality management system (QMS) which meets the needs of service users, and appropriate Regulatory and Accreditation bodies. Promote continuous quality improvements and support the service with their implementation and review. Assist in the management of document control procedures writing, reviewing, distribution and archiving of documents using Q-Pulse. Ensure there are systems to maintain current Q-Pulse user registers. Actively support document owners in review of documents. Ensure that all staff across the programmes are made aware of updates and use of the system. Engage with stakeholders to ensure that new pathways and processes are fit for purpose and that staff are actively engaged and supportive. Job description Job responsibilities For further information on this role, please see the attached detailed Job Description and Person Specification: Participate in the development and maintenance of the quality management system (QMS) which meets the needs of service users, and appropriate Regulatory and Accreditation bodies. Promote continuous quality improvements and support the service with their implementation and review. Assist in the management of document control procedures writing, reviewing, distribution and archiving of documents using Q-Pulse. Ensure there are systems to maintain current Q-Pulse user registers. Actively support document owners in review of documents. Ensure that all staff across the programmes are made aware of updates and use of the system. Engage with stakeholders to ensure that new pathways and processes are fit for purpose and that staff are actively engaged and supportive. Person Specification Education Essential Post-Graduate qualification/training in Quality Management or equivalent level of experience of working with quality management Desirable Educated to master's level or equivalent in life sciences or related discipline Experience Essential Experience of quality management Experience of conducting audits and Validations Experience of writing standing operating Procedures Experience of regulatory inspections Experience of design and delivery of training Desirable Experience working at AfC Band 7 (or equivalent) level Experience of JACIE quality management systems and assessments Experience of working under a human application HTA licence Health Service experience Experience of working in the field of haematology or transplantation Skills Essential Ability to communicate clearly both orally and in writing to all levels Knowledge of risk management, integrated governance and information governance Desirable Knowledge of transplant and cellular therapy pathways and treatments Other Essential Able to work independently with management oversight Person Specification Education Essential Post-Graduate qualification/training in Quality Management or equivalent level of experience of working with quality management Desirable Educated to master's level or equivalent in life sciences or related discipline Experience Essential Experience of quality management Experience of conducting audits and Validations Experience of writing standing operating Procedures Experience of regulatory inspections Experience of design and delivery of training Desirable Experience working at AfC Band 7 (or equivalent) level Experience of JACIE quality management systems and assessments Experience of working under a human application HTA licence Health Service experience Experience of working in the field of haematology or transplantation Skills Essential Ability to communicate clearly both orally and in writing to all levels Knowledge of risk management, integrated governance and information governance Desirable Knowledge of transplant and cellular therapy pathways and treatments Other Essential Able to work independently with management oversight Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name The Royal Marsden NHS Foundation Trust Address The Royal Marsden Hospital Sutton Sutton SM2 5PT Employer's website https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)