Our client is a franchised car dealership, looking to recruit an experienced Service Advisor to join their team.
Working as part of a team, you will be focused on delivering a very high level of brand experience to your customers, committed to making a difference and wanting to join a company that can offer long-term career progression.
Responsibilities:
* Manage all service telephone and walk-in inquiries.
* Meet and greet customers, qualify and identify customer’s needs for vehicle drop-off.
* Progress and update the customer throughout the day.
* Discuss and up-sell additional work to the customer. Advise and forward diarized unsold work.
* Carry out inspections where necessary prior to handover to customer.
About You:
* MUST have current experience as a car dealership Service Advisor within a franchised main dealership (Minimum 2 years experience).
* Preferably with prestige brand experience.
* Must possess excellent customer handling skills.
* Positive, customer-focused attitude and approach to your work.
* Must have a valid driving license.
Hours of Work: Monday-Friday, 8am – 6pm (45 hours P/W) & 1 Hour lunch. 1 in 3 Saturdays, Half day.
Salary: Basic dependent on experience £22,000 – £30,000 OTE.
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