Position: IT Analyst - up to £45k
Location: Central London - Hybrid – 3 days per week in the office
We are looking for an IT Analyst to assist with administrative tasks within the Commercial and Service Management Team in Group IT, helping to refine and improve service management, supplier coordination, and financial control to drive efficiency and effectiveness across IT operations.
Role Responsibilities:
* Review, approve, and process vendor invoices, ensuring alignment with purchase orders. Manage end-to-end procurement, from obtaining quotes to tracking deliveries and closing POs
* Track IT spend, produce monthly financial reports, and ensure purchase requests align with available budgets
* Maintain vendor records, oversee IT asset lifecycle management, and ensure inventory accuracy across corporate locations
* Purchase and assign software licenses, monitor availability via Microsoft 365 Admin Portal, and track license consumption using SNOW
* Manage service requests, resolve tickets, escalate issues, and ensure efficient handling of IT-related procurement and licensing queries
* Identify opportunities for efficiency improvements, collaborate with finance and IT teams, and engage with stakeholders at all levels to optimise workflows
What are we looking for?
* Strong experience in Purchase-to-Pay processes (PO creation, invoice approvals, procurement)
* Familiarity with service management tools for tracking incidents, purchases, and change requests
* Understanding of software licensing portals (SNOW, M365 Admin Portal)
* Mathematics and English qualifications are ideal; a financial qualification is a plus but not essential
* Experience working in a large multinational organisation, comfortable engaging with stakeholders at all levels
* Strong analytical, commercial, and negotiation skills, able to push back where necessary