Job summary
Radiology is a milestone in the patient pathway and, as technologies continue to improve and demand increases, the Trust's Radiology department is becoming one of the busiest areas of the hospital to work.
If you are passionate about providing high quality service; would like to work in a fast paced but patient focused environment; and want to develop new skills and knowledge, please apply for this exciting post and come and meet our fantastic, dedicated team.
Main duties of the job
We are a very busy and friendly team looking to engage a Medical Secretary with sound secretarial and excellent typing, and interpersonal skills to take on this busy and varied post. The successful applicant will become an integral part of an efficient team providing secretarial support to Consultant Radiologists and the wider team within the Department.
We are looking for a candidate who is an excellent communicator; who can think on their feet and problem solve when needed. The candidate would be expected to multitask between conflicting demands along with being highly organised, efficient in time management and proficient in Microsoft Office and typing up from dictation and minutes. Previous experience as a Medical Secretary will be an advantage
About us
We are proud to provide 'Outstanding' care and be a great place to work
We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people's own homes.
In 2020 the Care Quality Commission rated us as 'Good' overall, and 'Outstanding' for being caring and effective. The Conquest Hospital and our Community Services are rated 'Outstanding'. Eastbourne DGH rated 'Good'.
In 2020, the Trust launched its ambitious 'Building for our Future' programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.
Job description
Job responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Person Specification
Qualifications
Essential
1. Evidence of good general education to GCSE level including maths and English
2. RSA III secretarial qualification or proven equivalent knowledge and experience
3. ECDL or equivalent computer qualification
4. NVQ 3 / 4 in Business Administration or equivalent level of knowledge and experience
5. Evidence of continued professional development in relevant field
Desirable
6. RSA I or II secretarial qualification or proven equivalent knowledge and experience
Experience
Essential
7. Significant secretarial experience in a healthcare environment, preferably Radiology
8. Proven experience of using software packages for word processing, databases and spreadsheets.
9. Experience of note taking and production of minutes from meetings
10. Proficient in Radiology Systems, PACS, CRIS
11. Trained on relevant NHS systems BigHand, OASIS, ESearcher, JOE, Integra
12. Experience in managing diaries
Desirable
13. Experience in managing diaries
14. Familiar with specialist record systems
15. Supervision of staff
Skills Knowledge and Abilities
Essential
16. Excellent typing, word processing and audio typing skills
17. Good knowledge of medical terminology
18. Able to interpret dictation from a variety of voices
19. Good organisational and interpersonal skills.
20. Ability to prioritise workload to meet deadlines
21. Customer care skills
22. Ability to work alone and use own initiative
23. Ability to work cooperatively within a team
24. Ability to maintain confidentiality at all times
25. Ability to handle difficult situations and remain calm under pressure
26. Ability to provide cross site cover if necessary
Desirable
27. Shorthand Skills
28. Touch Typing Skills