Job Description
Customer Success Specialist – UK
đź“Ť Location: United Kingdom
đź“… Start Date: ASAP
Help Builders Stay Safe & Get the Most from HazardCo!
At HazardCo, we make health and safety simple for builders and trades. We’ve already helped thousands of businesses in New Zealand and Australia, and now we’re growing in the UK.
As a Customer Success Specialist, you’ll be the go-to person for our members—helping them get the most value from their HazardCo subscription. You’ll build strong relationships, provide expert advice, and make sure they’re set up for long-term success. It’s all about driving engagement, boosting retention, and ensuring our members feel supported every step of the way.
What You’ll Be Doing:
âś… Delivering top-notch customer experiences that drive renewals, referrals, and revenue
✅ Proactively engaging with members via phone—offering support, guidance, and tailored solutions
âś… Identifying upsell and cross-sell opportunities to help members...