Job summary
We are looking to recruit an enthusiastic, motivated person who will provide ward clerk support in the Ablett Unit. The post will be based at Glan Clwyd Hospital, Bodelwyddan, Rhyl, LL18 5UJ.
The successful candidate will have a good standard of education, good communication skills, be able to work on their own initiative and be efficient and organised with their own workload. The candidate should also have keyboard skills and experience of Microsoft Office good telephone manner and communication skills are essential. The post holder will be required to demonstrate a professional and sensitive manner and maintain confidentiality at all times.
Main duties of the job
The Ward Clerk will give efficient clerical assistance to the Unit. The provision of an efficient clerical service is essential to ensure the prompt admission, discharge and transfer of patients.
By the nature of the duties, the Ward Clerk will be required to maintain strict confidentiality and will be expected to deal with patients and relatives with courtesy and discretion at all times.
The Ward Clerk is responsible to the Ward Managers in providing an efficient clerical service across the wards.
The ability to speak Welsh is essential for this post.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
1. Maths / English GCSE grade D or equivalent
2. IT literate with ability to use Outlook and Word
3. Knowledge of confidentiality requirements
Desirable
4. NVQ II in Administration / Customer Service
Experience
Essential
5. Experience of administrative and clerical functions
Desirable
6. Previous NHS experience
7. WPAS user
8. Oracle user
Oher
Essential
9. Welsh Speaker level 3 or above
10. Work effectively under pressure
11. Flexible approach to work
12. Good team player
Skills
Essential
13. Able to use electronic information systems
14. Able to contribute constructively to a team working environment
15. Ability to use own initiative whilst understanding the need to seek advice from senior staff where necessary
16. Able to communicate information clearly and sensitively in person and over the telephone