We are looking for an empathetic and well-organised Support Officer to join our Supported Living team. You’ll work as part of a long-standing team, providing an effective, customer focused support service for residents within the Supported Living Service encompassing schemes for those over 60. You will need to liaise with relatives, statutory and voluntary agencies to enable service users to receive the support they need to maintain their independence. You will be expected to provide a service in line with mhs homes’ policies and procedure and fulfil the criteria of the Quality Assessment Framework for the Housing Related Support agenda, and be responsible for the administration and day to day management of the schemes. About you: We’re looking for somebody who is highly motivated, hardworking and a strong team player You’ll need to be organised and efficient, be able to work quickly and accurately under pressure and be adaptable to changing and challenging roles - no two days are the same Experience of working with older people is desirable but not essential. Previous floating support experience would also be very helpful You’ll need to be able to communicate with people from all walks of life and be able to work on your own as well as be part of the team You must also have a full valid UK driving licence and ownership of a car is essential An enhanced level DBS check will be required, but this will be arranged by mhs homes We offer: A performance based annual bonus pension contributions matched up to 6% 28 days holiday bank holidays and the option to buy/sell holiday Training & Development and opportunities for continuing professional development A great team of colleagues to work with Regular charitable events and a range of wellbeing activities Enhanced family leave policies A really competitive package of flexible employee benefits including a cycle to work scheme Free parking Access to two holiday homes (in Dorset and Norfolk) Please read the role profile and our leadership behaviours for this role. If you meet the essential requirements, apply directly. We look forward to hearing from you. Please complete all sections of the application form as fully as possible and give as much detail as you can. Please refer to the role profile when telling us about your skills and experience. For equality, diversity and inclusion, this role is being recruited to using an anonymised process. This means the interview panel see your CV or personal details only if you're shortlisted for interview. At mhs homes we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We’re a Disability Confident employer. This means if you tell us you have a disability and meet the minimum requirements for the job, we’ll offer you an interview. We can be flexible when assessing people so everyone has the best opportunity to demonstrate they can do the job. Instructions for potential applicants: Please note we're using an anonymised recruitment process for this role. This means the shortlisting panel will only see personal details or CVs if you're shortlisted for interview. Therefore, shortlisting will be done based on your application and supporting statement. Please complete all sections fully and refer to the role profile when telling us about your skills and experience. Find out what it’s like to be part of teammhs in our video below.