We are recruiting a Service Manager for Richard who lives in his own home in Pevensey, East Sussex..
He needs you to help him live the life he chooses!
We are seeking a hands-on enthusiastic Service Manager who can motivate and develop a positive workplace culture within a team. Our service is not one-size fits all – it’s designed around each individual, entirely focused on the person, bespoke to their wants and needs.
You will be responsible for the day-to-day operational service and a team of support workers where you will provide guidance and supervision in a well-led manner
Why join our team?
We believe it is vital to look after our employees just as much as we do the people we support. You will always be able to speak to someone who will coach you and provide a space for reflection. You will join a team of professionals who look out for each other and ultimately, work together creatively to achieve the same goals.
Salary – £27,300 per annum, £14.00 per hour
Off rota manager
Annual Leave – 28 days per year
1 extra annual leave day per completed holiday year (max 4 days)
Company pension
Full induction and on-going paid training
Access to discounts with a variety of retailers
Access to Medical Cashback Plan (after successful probation)
Membership to an Employee Assistance Programme
Ongoing professional and personal development
Career progression
About us
We support adults and young people with Learning Disabilities, Autism and Mental Health difficulties to live in their own homes in the community. We are a friendly and compassionate, person-centred company with significant experience in developing individual packages of support.
We believe:
Everyone should have deep, caring and meaningful relationships in their life
Everyone has the right to develop and grow
Everyone has the right to a safe place to live that they can call home
A service should be designed around the person
Creativity and thinking outside of the box is paramount to developing bespoke services for people
About Richard
Richard lives in his own home in Pevensey. Richard has a great sense of humour and needs staff that can get to know him and build positive relationships.
He has mild learning disability, Asperger’s syndrome, generalised, anxiety disorder, phobic anxiety disorder and hyperkinetic disorder.
Richard loves being by the sea and likes to go swimming.
About you
You will:
Put Richard first and see him for the amazing person he is
Be willing to work through tough times and stand by Richard
Have lots of energy and enjoying having fun
Be active and have a presence at Thomas’s home
Be resilient
Have patience
Be empathetic
Have a positive personality
Be happy
Be kind and caring
Be friendly and genuine
Able to work under pressure and problem solve
Be honest and transparent
Be structured and follow routines
Be a good listener
Be flexible
Be reliable
About the role
We are looking for a Service Manager to:
Manage Richards team’s training, annual leave and rotas
Manage the finances within Richards service. This includes Seco Support finances as well as Richards.
Be responsible for ensuring that Bright HR is completed for all team members and up to date
Complete formal supervisions, probations and appraisals in line with Seco timescales
Be responsible for updating risk assessments and support plans
Ensure Richards service is compliant with CQC standards
Lead reviews and ensure updates are made to Thomas’s support and PBS plan
Meet regularly with Richards family and professional team
Interview and support new team members
Be part of a local on call service
Provide direct support to Richard should this be required
You are required to be a driver with a full UK drivers license
An NVQ 3 or equivalent Health & Social Care Diploma is essential. Minimum 2 years’ experience in managing a service supporting vulnerable adults with autism and learning disabilities. Great time management, motivation an forward thinking is required.
Full training will be provided through Seco Supports induction programme and online learning.
Full referencing and a full enhanced check of the Disclosure Barring Service (DBS) will be required for this position.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .