Job Description
*** This is a minimum 6 Month Fixed Term position***
Core Purpose
To take a leading role in day-to-day QA activities and to support the QA Manager, by providing both QA direction and guidance to the Bakery workforce. The role will provide feedback on bun quality, customer complaints and internal audit results. Ensuring daily compliance with the Quality Management System, Customer Specification, Legal Requirements and Food Safety standards.
Main Accountabilities and Responsibilities
Product Quality
To conduct quality inspections on the finished product, trial samples, reference samples and end of life buns.
To actively lead data analysis and interpretation of bun scoring sessions (on site) and product quality checks in conjunction with site personnel. Effectively communicate bun score results every shift in order to adjust the production process.
To check the products against customer specifications.
To highlight product quality issues to the person in charge of the production.
Quarantine and raise non conformances for rejected sub standard products and investigate where appropriate.
Communicate bun score improvements to the Quality Manager and Manufacturing Team.
Assist with bun sample selections for Bun Cuttings / Training.
Generate reports as required for bun scores, QDA and eyepro.
Quality
To actively promote food safety, food hygiene & quality standards to achieve corporate audit results and communicate quality & food safety standards throughout the bakery.
Participate in the weekly Hygiene, Food Safety, Food Security, Foreign Object, Blue Plaster and Glass and Plastic Audits.
Ensure actions from internal audits are recorded and corrective actions followed up by the relevant departmental manager.
Ensure all CCP and processes are adhered to and issue Non Conformities where relevant. Communicate to QA Manager and Shift Manager.
Verification of production process records.
Participating in hygiene verification – Swabbing of production lines to the required frequency.
Coordinate customer complaints, contact restaurants and conduct investigations to assist in the reduction of customer complaints and identify the root cause of problems.
To conduct verification checks of process parameters, pH and TTA, dough weights, bake out weights and eyepro parameters - communicating problems where required.
Carry out weekly finished product traceability exercises.
Audits
Assisting to maintain SQMS, Halal, AIB, BRC accreditation in conjunction with site personnel and external accreditation bodies.
Calibration
To carry out weekly calibration of all temperature probes and scales utilised with in the bakery.
Weekly calibration of bun and muffin toasters.
Weekly calibration of eye pro
Person Specification
Qualifications
Educated to GCSE Level and hold food /QA related qualification.
HACCP Training.
Internal Auditor Training.
Skills and Experience
Experience of working in a FMCG environment.
Computer Skills – Powerpoint, Word, Excel.
An aptitude for problem solving is required.
A minimum of two years’ experience in a QA role is required.
Behavioural Competencies
Excellent written and oral communication skills.
Good attention to detail and an ability to think outside of the box.
Well organised.
Methodical approach to workload.
Exceptional attention to detail.
Persuasive.
Enthusiastic and able to motivate others.
Proactive.
Ability to manage change and work effectively under pressure.
Ability to work at heights.
Ability to work with flour and dust.