Job Purpose
We are looking for a highly motivated and organised Service Scheduler Team Lead to oversee administrative systems, manage procedures, and support scheduling operations. This role involves leading the administration team, monitoring team performance, ensuring excellent customer service, and liaising with clients and tradespeople. You will report to the Administration Manager and play a key role in maintaining compliance, planning work schedules, and managing reporting functions.
Benefits for Working at CCS
* Pension Scheme (Auto-enrolment after completion of probation).
* Buying/Selling of annual leave after a successful probation period in the allocated window.
* Potential for an enhanced benefits package after two years service, based on performance.
* Professional growth opportunities.
* Parking available in office locations.
* Refer-a-friend bonus scheme.
* Work-related training (in-house and external where appropriate).
* 24/7 Employee Assistance Program.
Key Responsibilities
1. Lead and manage the administration functions for Heating Contracts.
2. Train and support staff to ensure continuous improvement in se...