Our client are a leading distributor of painting and decorating materials with an empahsis on family values at the heart of the companies values. They have a very busy branch in the Chandlers Ford area and are in need of a Part Time Accounts Administrator to join their busy and successful team.
The role is a 24 hours a week working 8-5 Wednesday, Thursday and Friday.
The responsibilities of the role are as follows:
• Making contact with customers by the appropriate means to chase and recover outstanding monies or arranging for others to do so.
• Managing the credit control process using local knowledge and reference to Company Systems
• Establishing and building good relationships with customers over all aspects of credit/cash/accounts payments
• Dealing effectively with customer queries and complaints relating to their accounts
• Efficient processing of new customer credit and cash card accounts
• Maintaining customer records and credit limits on credit accounts
• Reviewing credit limit reports
• Filing documentation daily (by location) and organising disposal as appropriate
• Follow all relevant procedures regarding manual dockets, cash refunds and returns notes to ensure completeness and accuracy of records
• Maintaining records and issuing manual documentation to all branches within the Region
• Ensuring till discrepancies are investigated and reported
• Visiting branches to provide support an...